Welcome to the AI Copilot Podcast, analyzing the latest AI Copilot and agent developments from Microsoft and its partners, delving into customer use cases, and exploring how AI plus the Cloud helps customers reimagine their business.
In this episode, sa.global Vice President and Microsoft MVP Shawn Dorward discusses the upcoming AI Agent & Copilot Summit with Tom Smith. Dorward is a member of the event’s programming committee, and he hosts the Copilot 101 Podcast for Dynamics Communities.
Highlights
Role in AI and the Microsoft Business Apps Community (01:35)
Dorward oversees a team of business consultants working in AI. sa.global works with Dynamics 365, Power Platform, and AI copilots. sa.global focuses on service-centric industries while positioning their company as a transformational business consultantcy.
Most Compelling AI Projects (03:14)
Dorward references the company’s recent acquisition of OiKO to enhance sa.global’s AI capabilities. He shares examples of AI projects ranging from desktop efficiencies to more advanced applications like predicting machine servicing needs and analyzing customer sentiment. AI has significant potential to deliver value to clients.
AI Agent & Copilot Summit is an AI-first event to define opportunities, impact, and outcomes with Microsoft Copilot and agents. Building on its 2025 success, the 2026 event takes place March 17-19 in San Diego. Get more details.
Excitement, Advice Around AI Agent & Copilot Summit (05:07)
Dorward shares his enthusiasm to learn more about data readiness frameworks, which are one of the event’s four key themes. He looks forward to the keynote by Microsoft AI Agents VP Ray Smith and the opportunity to learn from other experts in the field.
For attendees, there’s value in spending time with like-minded individuals who are also exploring how AI can be integrated into their businesses. He predicts the event will provide valuable insights into AI applications and potential cost and time savings.
2025 Copilot/Agent Outlook and Predictions (08:02)
Looking forward, Dorward focuses on the impact of agents on user adoption and the potential to shorten the time required for users to embrace new technology. He hopes to see more end users embracing AI to perform higher-value tasks and contribute to business growth.
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