Adam Lieberman details AI focus at financial software provider Finastra: enterprise efficiency, devleoper productivity, and client commercialization. He also outlines the firm’s work with Microsoft.
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ServiceNow aims to redefine CRM with agentic AI and enterprise-wide integration, as shared during Knowledge25.
At Knowledge25, ServiceNow introduced new tools to connect, govern, and scale AI agents across any cloud, workflow, or data environment.
Nick Tzitzon of ServiceNow previews Knowledge 25 and explores the real-world value of AI and orchestration.
Alliance unifies Cisco AI Defense software with ServiceNOw SecOps to deliver a range of functionality including visibility, vulnerability management, and governance.
Microsoft’s new “computer use” feature in Copilot Studio allows AI agents to interact with desktop apps and websites through GUIs — paving the way for more powerful, intuitive automation.
Vodafone and ServiceNow have partnered on a five-year AI-driven initiative to streamline global customer service operations and enhance business customer experiences.
Workday’s new president of products and technology, Gerrit Kazmaier, shares how the company is empowering customers to future-proof their AI strategies.
Google Cloud reimagines CRM with AI-powered agents that prioritize exceptional customer experiences over contact center cost-cutting.
Data from security firm Harmonic finds the typical organization has hundreds of AI apps in use, many of them unmanaged, while a majority of firms lack adequate governance strategies.
The AI-driven cloud boom continues as Oracle, Google Cloud, AWS, and Microsoft expand infrastructure aggressively, countering reports of slowdown.
Advanced Copilot functions include search and notebooks, while new agents deliver on the promise of an integrated human-AI workforce that’s quantified in new research.
Board member and AI leader reveals company has saved 489,000 hours and delivered 11,500% ROI by tapping an AI assistant, whose use is expanding rapidly.
SAP delivered a standout Q1 performance, with cloud revenue surging 27% and its Cloud ERP suite up 34%, solidifying its lead over enterprise-app rivals.
Google Cloud’s Will Grannis unveils how AI-native thinking, multi-agent systems, and DeepMind research are transforming enterprise strategy from the ground up.
Business Apps and AI expert explains real-world use cases for MCP, Microsoft’s support for the emerging standard, and how partners can capitalize.
Microsoft Copilot can work across multiple systems in complex use cases, with UiPath providing orchestration functionality.
ServiceNow is accelerating its leadership in agentic AI with innovations like AI Agent Studio, Raptor DB, and the AI Agent Value Program—all supported by a robust ecosystem—offering customers a seamless, insight-driven path to adopting and scaling agentic AI across workflows.
Deloitte and Salesforce expand their AI alliance with Agentforce to deliver personalized, industry-specific front-office solutions powered by generative AI.
Microsoft is supercharging its security portfolio with AI-driven tools like Purview Data Security Investigations, Entra access controls, and Defender enhancements to help enterprises swiftly detect, investigate, and mitigate data risks