Scott Vaughan speaks with strategist Kathleen Schaub about ‘customer value squads,’ which help sales and marketing teams be more nimble and focus on customer needs.
customer experience
Excerpted from Ep. 26 of the Growth Swarm podcast, this Moment features Bob Evans sharing three cloud-based revenue drivers that will help organizations flourish, even during uncertain economic times.
In a one-on-one discussion at the Celosphere 2022 customer conference, Celonis co-CEO Alex Rinke shows his passion for sustainability, customer engagement.
In this Cloud Wars Expo moment, Carrie Tharp explains how Google Cloud focuses on four areas to enhance the shopping journey for consumers.
In CXO2 Minute, Ep. 52, Tony discusses how Celonis’ North Star customers — those who lead the way in enacting long-lasting change in their organizations — were spotlighted at Celosphere 2022.
In this analyst take recorded on-location at Celosphere 2022, Tom and Kieron discuss new Celonis products and partnerships, and how they will positively impact customers.
In episode 197, Kieron argues that Metaverse experiences must be built for retail customers who are already in the virtual space.
Findmine uses AI to assemble “looks” with clothing, furniture, and more – resulting in more “shoppable content” for customers to engage with.
In this Cloud Wars Expo Moment, Google Cloud VP of Retail and Consumer Carrie Tharp details four key areas where the company is helping its hospitality industry customers improve their guest experiences.
Walmart’s latest digital initiatives include honoring sustainable packaging leaders, as well as better omnichannel shopping experiences.
Google Cloud had their “big moment” as they saw a 2% growth rate increase, while Microsoft and AWS saw a decline in their growth rates for Q3. Google Cloud is an example of a cloud provider that is offering value to customers, which is being reflected in their fortunes.
In this Cloud Wars Expo Moment, Workday Product Strategy Lead Angela Borth outlines some of the main asks from the company’s financial services customers.
In episode 23 of the Growth Swarm podcast, John, Bob, Scott, and Tony share major themes – customer centricity and partner ecosystems – that were prominent at three recent tech events.
In this analyst take from Oracle CloudWorld, Bob Evans shares further insight on CEO Safra Catz’s keynote presentation.
In episode 30, Wayne Sadin explains why omnichannel contact centers help companies answer data-driven questions that inform their decision-making process.
This Growth Swarm Moment, excepted from episode 22, emphasizes the importance of companies focusing on customer needs and data modernization.
In Ep. 187, Kieron Allen explains how Flipkart, one of the largest e-commerce companies in India, is entering the Metaverse in a big way with a new immersive and interactive initiative.
Scott Vaughan extracts the top takeaways from B2B demand generation provider Activate’s sixth annual ‘State of Demand Gen’ research report.
Analyst Wayne Sadin reports from Oracle CloudWorld on CEO Safra Catz’s keynote, which included presentations from other companies undergoing digital transformation.
In this Cloud Wars Expo Industry Cloud Battleground Moment, EVP Matt Laukaitis explains how SAP’s retail cloud solutions help retailers deliver on promises to customers.