Welcome to the AI Agent & Copilot Podcast, analyzing the latest AI Copilot and agent developments from Microsoft and its partners, delving into customer use cases, and exploring how AI plus the Cloud helps customers reimagine their business.
In this episode, AJ Ansari, COO at DSWi and a Microsoft MVP, speaks with Tom Smith about his sessions at AI Agent & Copilot Summit. Ansari is presenting master classes on:
- Copilot Studio: Build Your Own Copilot Connected to Business Central (No PhD Needed!)
- Building a Chatbot? Should You Go with Copilot Studio, Azure OpenAI Service, or Custom GPT?
Highlights
Company Background (01:23)
DSWi works extensively with Dynamics NAV, Dynamics 365 Business Central, Power BI, Power Automate, and AI with Copilot and Copilot Studio. Ansari discusses their expansion into AI and dedication to creating content and educating businesses and partners on licensing, data security, and data governance.
Previewing AI Agent & Copilot Summit (04:36)
AI Agent & Copilot Summit comes at a crucial point in the lifecycle of copilot and agent technology. A year ago, the marketplace might not have been ready for the level of content and speakers lined up for March, Ansari says. The conference offers a mix of sessions for people at different levels of their AI journey, from beginners to advanced users.
AI Agent & Copilot Summit is an AI-first event to define opportunities, impact, and outcomes with Microsoft Copilot and agents. Building on its 2025 success, the 2026 event takes place March 17-19 in San Diego. Get more details.
Preview of Copilot Studio: Build Your Own Copilot Connected to Business Central (09:27)
The session will combine Ansari’s love for Business Central and building agents with Copilot Studio; it will cover creating agents, understanding their needs, and using them to answer questions about Business Central. He’ll demonstrate how to ground Copilot agents in Business Central documentation and use external resources like books. The session will also explore connecting to data within Business Central and performing qualitative analysis using AI.
Session Preview: Building a Chatbot (13:08)
The session will compare different tools for building chatbots, emphasizing the right tool for the right job, including strengths and limitations of custom GPT, Copilot Studio, and Azure Open AI Service. This includes ease of use, flexibility, and strategic planning for AI agents. Target audience is customers and partners.
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