Customer success in the digital era should emphasize collaboration among departments, transparent communication, and measurable value delivery for long-term success.

Salesforce has overtaken SAP in recent quarterly revenue, but SAP leads in trailing-12-month revenue as they vie for the title of the world’s largest enterprise applications vendor in a competitive enterprise software market.

Here’s a look into the intense competition between SAP and Salesforce to become the world’s largest applications vendor, highlighting their quarterly, trailing-12-month, and long-term revenue comparisons and the significance of this competition in the evolving cloud market.

Explore the “2023 Automation Now & Next” report by Automation Anywhere, unveiling the synergy between artificial intelligence (AI) and automation while highlighting key industry trends.

Companies are recognizing the limitations of centralized AI and are leveraging advances in networking, algorithms, and edge computing to run AI workloads closer to where they’re most needed.

The rapid emergence of AI technology will require a human-machine partnership to drive business value exponentially. Many workers will need to re-skill in response.

Artificial intelligence (AI) research from IBM shows companies that restructure and evolve in response to this technology trend are outperforming competitors.

AI Index Episode 9: The U.S. DOD launches its generative AI Task Force; Salesforce Ventures invests $200 million in Hugging Face; and Lex provides AI-powered writing tools.

OWASP has updated CycloneDX to support machine learning models, as the next generation of AI continues to enhance technology.

During the Salesforce earnings call, Marc Benioff emphasized the company’s “incredible” performance but neglected to comment on its revenue growth.

Despite Marc Benioff saying the company’s performance is “incredible”, Salesforce’s Q2 growth rates demonstrate otherwise.

In today’s business landscape, the synergy between partners and sustainability drives transformative strategies across industries.

IAC VP Paul Scribano emphasizes the importance of treating both employees and end users as customers, enhancing their experiences, and achieving remarkable productivity improvements through OCI migration.

The cloud and AI are transforming the insurance industry. Challenges moving on-premises systems to the cloud include navigating regulations; generative AI is becoming essential.

Learn how Specialized Bicycle Components achieved tech-driven growth and innovation through its Oracle partnership.

Microsoft has launched AIM, a program to help businesses migrate their on-premises applications to the cloud with a focus on AI-guided productivity and competitiveness, in an initiative similar to SAP’s RISE program.

Many businesses aren’t seeing the expected productivity benefits of deploying new technology. Find out how to overcome technical debt and drive productivity.

Lookout recently launched its generative-AI powered assistant, SAIL, to enhance its cloud-native cybersecurity platform.

Snowflake CEO Frank Slootman notes that business customers have shifted from extreme cost-cutting measures to a more confident outlook, resulting in improved spending on data technologies and cloud-based services.

Rubrik ensures rapid recovery in the event of a cyberattack for VMware customers by leveraging AI.

Bobby Small discusses the biggest trends in the Microsoft business applications ecosystem and describes how these trends will fuse their way into sessions at Community Summit North America 2023.

CEO Thomas Kurian discusses how Google Cloud’s Generative AI tools are reshaping business models and sparking expansion opportunities with real-world examples and predictions for the future.

Newly appointed Celonis President Carsten Thoma, a longtime advisor and investor, shares his take on growth opportunities, generative AI, and the company’s ecosystem.

AI-powered virtual assistants from Microsoft, ServiceNow, and other companies are delivering new capabilities for businesses. How to set expectations for their impact remains an open question.

Couchbase taps generative AI to give developers, including those who are new to its platform, greater productivity and faster results.

Subscriptions enable businesses to convert products into recurring services, potentially leading to shifts in valuation metrics and operational efficiency. Taco Bell provides a solid example.

Google Cloud emerges as the preferred choice for over 70% of generative AI startups due to its advanced AI capabilities, reliable infrastructure, and open-source commitment.