Vodafone and ServiceNow have partnered on a five-year AI-driven initiative to streamline global customer service operations and enhance business customer experiences.
Featured Highlights
A deep dive into how AI agents, platform extensibility, and trusted data are reshaping Workday’s vision for the future of enterprise work.
Decoupling.co’s Thales Teixeira shares his experiences, research, and expertise on entrepreneurship, the economics of attention, and demystifying disruption.
Google Cloud reimagines CRM with AI-powered agents that prioritize exceptional customer experiences over contact center cost-cutting.
Salesforce’s latest research outlines four key consumer personas shaping the future of agentic AI adoption.
Google Cloud and the UAE Cyber Security Council team up to bolster national cybersecurity and position the UAE as a global cyber leader.
Board member and AI leader reveals company has saved 489,000 hours and delivered 11,500% ROI by tapping an AI assistant, whose use is expanding rapidly.
SAP delivered a standout Q1 performance, with cloud revenue surging 27% and its Cloud ERP suite up 34%, solidifying its lead over enterprise-app rivals.
Google Cloud’s Will Grannis unveils how AI-native thinking, multi-agent systems, and DeepMind research are transforming enterprise strategy from the ground up.
Business Apps and AI expert explains real-world use cases for MCP, Microsoft’s support for the emerging standard, and how partners can capitalize.
New thinking emerges about human-agent interplay and optimal ways to build organizations augmented by AI.
ServiceNow is accelerating its leadership in agentic AI with innovations like AI Agent Studio, Raptor DB, and the AI Agent Value Program—all supported by a robust ecosystem—offering customers a seamless, insight-driven path to adopting and scaling agentic AI across workflows.
AI agent framework in Microsoft Azure AI Foundry designed to simplify orchestration in multi-agent systems.
Deloitte and Salesforce expand their AI alliance with Agentforce to deliver personalized, industry-specific front-office solutions powered by generative AI.
Microsoft’s Ray Smith provides key takeaways from his keynote at the AI Agent & Copilot Summit, including the customer journey and business transformations of AI.
Research captures the potential financial impact across industries, functions, and use cases. Healthcare and financial services have opportunities to be big winners in embracing GenAI.
Google Cloud takes the lead in building a collaborative, multi-agent AI future for enterprises at ‘Next 2025.
Workday unveils AI-powered contract intelligence and CLM tools via its Evisort integration, transforming how businesses manage agreements.
CRM is evolving fast—and Google Cloud’s new offering is all about speed, choice, and customer focus.
ServiceNow’s AI Agent Studio promises rapid prototyping and deployment of autonomous AI agents, driving exponential productivity gains across enterprises.