In a lively chat, Lohit Sarma of ADP Lifion talks low-code expertise, Next-Gen HCM, vital insights, workplace dynamics and decision-making.
Search Results: customer experience (1968)
Whether it’s in banking, lending, investment, or insurance, customers expect their financial services experiences to be fast, easy, and secure. All institutions must meet strict regulations and data controls, which have become tighter since GDPR, so moving to the cloud to meet customers’ expectations during their financial journey makes sense now more than ever before. The Five9 Intelligent Cloud Contact Center empowers your business to rapidly and cost-effectively deliver the communication experiences.
Working-from-home has become the new normal, but there’s a growing communication and connection gap. How can organizations fix their remote culture issues?
John Siefert, Bridget Courneya, and Aaron Back recap their week and the latest from the business and tech market on “The Wrap”.
A newly assertive and re-energized IBM is moving in to extend and enrich its 50-year strategic relationship with SAP.
CEO Marc Benioff used his recent first quarter earnings call to explain how Salesforce’s transformation has it on a path to $50B in revenue.
Sponsored by Oracle. A souped-up in-memory query accelerator called HeatWave gives MySQL huge advantages over Amazon’s Redshift & Aurora DBs.
Taking your business to the next step of digital transformation is possible! With RPA and BPM as your foundation, you can achieve “hyper-automation” and scale
Ross Elliott, Chief Strategy Office at TrueCommerce, shares how diversification in their business model and solutions helped their customers achieve growth
The demand for AI and robotic process automation (RPA) software continues to rise. Process mining allows businesses to streamline day-to-day operations better
I’ve been privileged to speak with thousands of CIOs, but there’s something new going on with transformational CIO Jeff Dinard of Vari.
Matt Cotter, CEO of PairSoft, shares his insights on the future vision of the company, the impacts of technology, and real cost savings for customers.
Software such as WMS allow businesses to limit the impact of disruptions in their supply chains and achieve superior agility, resilience and visibility.
The algorithms integrated into a WMS will optimize the use of resources by automatically triggering replenishment, managing picking locations amongst others.
The 2020 crisis demonstrated that supply chain automation is the solution for companies in the food and beverage industry to to achieve efficiency and resiliency
Take an inside look at the techniques our Head of Development employs to ensure we offer the best user experience.
Small-to-medium businesses got a leg up during the pandemic using workflow automation. Here we look at the most common automations and benefits they bring.
Correctly implementing a Microsoft D365 CRM system requires more than simply wishing or wanting. It may require strategy adaptation!
In this special episode, Lipi Sarkar joins me to chat about building a future through digital transformation, and the people and industries impacted.
In this “Cloud Migration: Inside the Pivot”, Malvinder Singh shares his lessons from 25+ years of advising orgs through their Digital Transformation