Search Results: customer experience (2094)

No one likes challenges. Especially those coming from data housing environments, data access and data controls. What if one single tool can authorize access to files on an object store, like Amazon S3 through attribute-based access control (ABAC)?

Enter OkeraEnsemble: a combination of our world-class SQL data protection with direct file access, using a unified vendor-agnostic policy management system.

But wait, there’s more! Click below to learn and understand:

The Need For File Access Control
Introducing OkeraEnsemble
How OkeraEnsemble Can Help Your Organization
Okera sees industry challenges and delivers users with a best-in-class collaborative solution that offers control, simplicity, centralization and visibility. Register to download this whitepaper now.

Written by Alex Tokarev, Senior Director of Product at Okera.

Alex Tokarev has over 25 years of experience in developing and delivering high-scale big data analytics, operational intelligence, machine learning, and decision optimization solutions in the U.S. and international markets. Before joining Okera, Alex served as the Senior Director of Product Management at Clarabridge (acquired by Qualtrics), an industry-recognized AI-powered Customer Experience Management SaaS platform. Before that Alex was the Head of Product Management at Zoomdata (acquired by Logi Analytics), a business intelligence software company, specializing in Big Data and Real-time Streaming Analytics.

Janet sums up her ImpartnerCon 2022 keynote, which highlighted what’s needed to succeed in the world of an ecosystem while preserving partner and customer experience.

In this Cloud Wars Expo Moment, Venkat Ramaswamy explains how to apply Six Sigma process efficiency to the highly-personalized customer experiences of today.

Episode 17 of the Growth Swarm podcast focuses on the hospitality industry, and looks at its tech-powered customer experiences with minimal human interaction.

The unique mechanisms of decentralized autonomous organization and finance technology enable progressive leaders to enhance both company culture and customer experiences.

Kyndryl, the IBM spinoff, strikes a partnership with Five9 for cloud-based contact centers to improve customer experience in call centers and IT support.

Propel is helping product & sales teams work together to get to market faster & create superior customer experiences. Sponsored by Propel.

In this Industry Cloud Battleground Week moment, Robert Cummings breaks down SAP’s financial services segments and talks about its ecosystem for new customer experiences.

Learn how Sky used a cloud-based data monitoring platform to improve scalability, data analytics processing, and the customer experience.

Massimiliano Gerli, Global Director IT of Bata, shares their transformation using Oracle Retail Cloud to create unique customer experiences

Learn your organization’s current level of marketing maturity and develop a plan to effectively automate aspects of the customer experience!

A real world view into institutions that have applied automation to redefine how they deliver employee & customer experiences

Get a real-world view into institutions that have applied automation to redefine how they deliver employee & customer experiences.

InGenius Connector Enterprise equips contact centers with tools to increase agent productivity while providing a better overall customer experience. The intuitive user interface is integrated directly into your CRM, which means fewer clicks for agents, and a single, consolidated repository of customer information for more efficient management.

The k-eCommerce solution is designed and built for B2B businesses, with the best features and practices of the B2C customer experience adapted for B2B.

Power Platform is helping small to mid-sized businesses become more efficient and resilient in many ways, including a huge reduction of paperwork and administrative duties alike, allowing them to instead focus on developing new strategies to remain competitive.
Read this fact sheet to learn how Power Platform can help YOUR business improve omnichannel capabilities, gain a competitive advantage, and empower your employees to deliver exceptional customer experiences – all while scaling to the changes of our new normal due to the COVID-19 pandemic.

GNC Holdings Inc. – a global specialty retailer of health and wellness products – is making big digital strides. In this case study, learn about how GNC is leveraging personalization AI solutions and E-commerce investments to strengthen the customer experience.

Xpertdoc Smart Forms are responsive, web-based or embedded data capture forms that enable your customers to easily enter and submit their information electronically, through a better, faster, paperless, and guided process. By exchanging manual, paper-based and error-prone processes for a digital version, you benefit from lowered resource costs, improved internal efficiencies and memorable customer experience.

We are Passionate about portals and driven to provide the best portal experience for Dynamics Customers! Version 6.0 Release will improve your customers experience when completing forms and improve the performance of your portal. Resulting in a better customer experience overall! Learn more: https://www.crmportalconnector.com/features/versions/version-6-0

Attendees will learn: 
• A method for working together as a team to continuously discover metrics that will change behavior, improve the customer experience, and lift the bottom line 
• Where adoption metrics overlap with performance metrics – and how to use both to drive change 
• The difference between descriptive, predictive, and prescriptive analytics – and when to use each 
• Simple analytics techniques to segment your customers for differentiated treatment ​