To enhance customer experience (CX), Oracle is focusing on business model shifts, subscription models, and automation, Oracle exec Rob Tarkoff says in this Road to CloudWorld preview.
Search Results: customer experience (1905)
Data quality impacts decision-making, efficiency, productivity, and customer experience; all business leaders must assign it a high priority.
Generative AI offers many opportunities to enable businesses, but also comes with security implications. Learn the impact on the future of work and how Generative AI is redefining the customer experience.
API-driven partnership strategies fuel revenue, co-creation initiatives, and great customer experience. Get tips on building and executing a strategy for your organization.
Aaron Back discusses the emergence of artificial intelligence in the financial services industry, and how it will affect banking in particular through co-creation and customer experience.
Using the retail and appliance industry as examples, Janet explains how the Metaverse can help address services issues and the customer experience in new ways.
No one likes challenges. Especially those coming from data housing environments, data access and data controls. What if one single tool can authorize access to files on an object store, like Amazon S3 through attribute-based access control (ABAC)?
Enter OkeraEnsemble: a combination of our world-class SQL data protection with direct file access, using a unified vendor-agnostic policy management system.
But wait, there’s more! Click below to learn and understand:
The Need For File Access Control
Introducing OkeraEnsemble
How OkeraEnsemble Can Help Your Organization
Okera sees industry challenges and delivers users with a best-in-class collaborative solution that offers control, simplicity, centralization and visibility. Register to download this whitepaper now.
Written by Alex Tokarev, Senior Director of Product at Okera.
Alex Tokarev has over 25 years of experience in developing and delivering high-scale big data analytics, operational intelligence, machine learning, and decision optimization solutions in the U.S. and international markets. Before joining Okera, Alex served as the Senior Director of Product Management at Clarabridge (acquired by Qualtrics), an industry-recognized AI-powered Customer Experience Management SaaS platform. Before that Alex was the Head of Product Management at Zoomdata (acquired by Logi Analytics), a business intelligence software company, specializing in Big Data and Real-time Streaming Analytics.
Janet sums up her ImpartnerCon 2022 keynote, which highlighted what’s needed to succeed in the world of an ecosystem while preserving partner and customer experience.
In this Cloud Wars Expo Moment, Venkat Ramaswamy explains how to apply Six Sigma process efficiency to the highly-personalized customer experiences of today.
Episode 17 of the Growth Swarm podcast focuses on the hospitality industry, and looks at its tech-powered customer experiences with minimal human interaction.
The unique mechanisms of decentralized autonomous organization and finance technology enable progressive leaders to enhance both company culture and customer experiences.
Kyndryl, the IBM spinoff, strikes a partnership with Five9 for cloud-based contact centers to improve customer experience in call centers and IT support.
Propel is helping product & sales teams work together to get to market faster & create superior customer experiences. Sponsored by Propel.
In this Industry Cloud Battleground Week moment, Robert Cummings breaks down SAP’s financial services segments and talks about its ecosystem for new customer experiences.
Learn how Sky used a cloud-based data monitoring platform to improve scalability, data analytics processing, and the customer experience.
Massimiliano Gerli, Global Director IT of Bata, shares their transformation using Oracle Retail Cloud to create unique customer experiences
Learn your organization’s current level of marketing maturity and develop a plan to effectively automate aspects of the customer experience!
A real world view into institutions that have applied automation to redefine how they deliver employee & customer experiences
Get a real-world view into institutions that have applied automation to redefine how they deliver employee & customer experiences.
InGenius Connector Enterprise equips contact centers with tools to increase agent productivity while providing a better overall customer experience. The intuitive user interface is integrated directly into your CRM, which means fewer clicks for agents, and a single, consolidated repository of customer information for more efficient management.