In Ep. 9 of the Cutting Edge podcast, Leonard Lee explains why customers have a growing concern about privacy at the edge, and offers some intriguing solutions to the issue that edge computing can provide.
Search Results: customer experience (1949)
In this Cloud Wars Expo Moment, Workday Product Strategy Lead Angela Borth outlines some of the main asks from the company’s financial services customers.
In episode 23 of the Growth Swarm podcast, John, Bob, Scott, and Tony share major themes – customer centricity and partner ecosystems – that were prominent at three recent tech events.
In this analyst take from Oracle CloudWorld, Bob Evans shares further insight on CEO Safra Catz’s keynote presentation.
This Growth Swarm Moment, excepted from episode 22, emphasizes the importance of companies focusing on customer needs and data modernization.
Scott Vaughan extracts the top takeaways from B2B demand generation provider Activate’s sixth annual ‘State of Demand Gen’ research report.
UiPath automation and software robots are welcomed at Lenovo. Tom Smith delves into how the company’s Human Resources (HR) department has benefitted from these advances in technology.
Bonnie Tinder & Bob Evans share insights into what’s going on in the HR market based on tech industry events they’ve attended recently.
In this Cloud Wars Expo Industry Cloud Battleground Moment, EVP Matt Laukaitis explains how SAP’s retail cloud solutions help retailers deliver on promises to customers.
Oracle’s Nicholas Smith discusses the impact of AI/ML to patch, optimize, and fine-tune autonomous databases for public sector customers.
Scott Vaughan provides several examples of “customer dazzle” to show why now’s the time for businesses to modernize their cloud database strategies and develop scalable environments.
In this Cloud Wars Minute, excerpted from the Industry Cloud Battleground, Oracle VP John Sasson discusses how the public sector is harnessing the power of Oracle Portfolio, along with its capabilities.
Toni Witt explains why Starbucks Odyssey, an extension of the company’s loyalty program that lets customers earn NFTs, is so innovative.
Omnichannel is no longer a “nice to have.” It’s a requirement. Scott Vaughan shares essential approaches for B2B sales in particular.
Bob Evans and Chris Lochhead talk the opportunity brands have to get back to human-centered customer service amid over-reliance on AI & bots.
Mirada Studios’ Creative Director Robin Resella discusses how the evolution of 3D art, AI creative tools, and the ‘Unreal’ engine will power the next stage of creative development in the Metaverse.
Kyndryl extends reach of its Digital Workplace Services with deeper ties to virtual desktop leader Citrix, expanded Singapore Airlines deal.
At its customer conference, UiPath details new automation development capabilities, expanded Microsoft partnership, and big customer wins.
Supply chain leaders have endured epic disruption in the past couple of years but show strong resolve to focus on customers and innovation.
Indirect routes are becoming more common when delivering goods and services, which is why third-party distribution is required to keep your customers happy and loyal, explains Janet Schijns.