Salesforce emphasizes value of unstructured data, calling it “powerful fuel” that can be tapped for AI agents and customer experience.

SAP’s new AI agents will improve productivity by collaborating across business functions — along with its Joule AI assistant — to handle complex workflows.

Olof Hedin discusses how SignUp Software is expanding its product suite, making it easier for customers to manage integrations and take advantage of the latest tech.

Leader of a Dynamics GP VAR and ISV advises customers and other partners not to panic in the wake of changes announced by Microsoft and reinforces his company’s commitment to the software.

ROI metrics are crucial for ensuring effective use cases in generative AI, as they help prevent exploration fatigue in enterprises by tying initiatives to measurable business outcomes.

SAP enters the agent wars by combining its Joule CoPilot with new AI-driven agents to enhance enterprise efficiency.

This Zendesk IT Report highlights the need for organizations to invest in AI, data security, and personalized customer experiences to stay competitive in a rapidly evolving digital landscape.

This white paper offers insights into how leaders can utilize Zendesk to stay competitive by focusing on personalization, agent productivity, and business efficiency.

After brokering multi-cloud infrastructure deals, Ellison now sets his sights on uniting competing SaaS giants to ease app integration, aiming to revolutionize enterprise tech.

These 10 tips are useful when transitioning from traditional on-premise servers to a flexible, scalable, and innovative cloud environment.

A recent keynote revealed Larry Ellison’s vision for an applications cloud similar to the multi-cloud infrastructure deals that he drove.

Latest enhancements increase accessibility and interactivity of Copilot software, while data security and user privacy considerations are addressed proactively.

As vendors strive to create more adaptable offerings, the focus shifts towards enabling workflows that facilitate communication across various applications, ultimately benefiting customers and driving technological advancements.

Dewain Robinson defined Copilot Studio and ways that users can apply the technology to achieve the best end-to-end results during the AI Copilot Digital Summit.

The partners are leveraging Salesforce NetZero and Deloitte proprietary technology to overcome silos that can impede sustainability data collection and reporting.

The European Commission has received a complaint from Google Cloud alleging that Microsoft charges European customers inflated fees when using Windows Server on non-Azure platforms.

Tyler Predale shares how Flashpoint uses Gemini AI to enhance productivity, streamline tasks, and empower employees across departments.

Google Cloud has filed a complaint with the European Commission alleging that Microsoft’s licensing practices impose excessive costs on European customers who use Windows Server on non-Azure platforms.

ServiceNow provided key findings after surveying 300 nonprofit leaders about their application of GenAI technology to their organizations.

During the AI Copilot Digital Summit, Adwait Joshi descibed the benefits of Microsoft Copilot for Security. Following this segment, CISO Chris Hughes shares his analyst perspective on the future of cybersecurity.

Google Workspace leverages GenAI and enhanced security features to improve user experience and drive digital transformation across various industries.

Copilots fuel collaborative document revisions while relieving email and meeting burdens; IBM drives co-innovation with Microsoft; and Accenture reports billions in GenAI bookings.

IBM acquires Kubecost, a FinOps startup helping customers with their Kubernetes clusters, to expand its FinOps suite to meet rising demands. https://vimeo.com/1013713801/ea73209486?share=copy

ServiceNow’s suite of AI-driven workflows could lead to powerful partnerships — or intense competition — with SAP and Oracle.

Oracle is focused on simplifying multi-cloud environments while delivering strong performance and reliability.

ServiceNow, under Bill McDermott’s leadership, is expanding its workflow platform and potentially positioning itself against major applications vendors like SAP, Oracle, and Microsoft in the evolving cloud market.

Thomas Kurian’s leadership has propelled Google Cloud to become the third-largest enterprise software company, with rapid revenue growth, massive AI investments, and expanding global adoption across industries.