As customer demand surges for Agentforce, Data Cloud, and other AI solutions, Salesforce RPO jumped 11% to a record $63.4 billion in Q4 as CEO Marc Benioff accelerates his company’s transformation from apps vendor to a fast-moving AI platform company focused on agents and data.
For its fiscal Q4 ended Jan. 31, Salesforce posted a growth rate of 8% maintaining that pace from Q3 — and for the first time reached $10 billion in quarterly revenue.
In my view, the most-important Q4 number shared by Salesforce was its total RPO figure of $63.4 billion, up 11% for the quarter. That means that Salesforce’s pipeline of contracted business not yet recognized as revenue is growing much faster than its current revenue (11% versus 8%), largely on the strength of customer demand for Agentforce and Data Cloud.
In addition, Salesforce’s Q4 RPO performance shows very solid improvement over comparable numbers for Q3: total RPO of $53.1 billion, up 10%.
In combination with its well-known portfolio of apps that Salesforce refers to collectively as Customer 360, those fast-growing new offerings give Salesforce the ability to offer unmatched capabilities for customers, Benioff said on the Q4 earnings call.
“This is a deeply unified platform — it’s just one piece of code, Benioff said. “And that’s what makes it so unique in this market.
“And that is why customers are having so great success with it. It’s not a collection of disjointed parts you have to kind of self-assemble or DIY it, with all kinds of questions about how do you get the security running, how do you do this, how do you do that…. And that’s what gives Agentforce this incredible accuracy that we’re seeing,” Benioff said.
Customers seem to be giving Benioff good reason to be so bullish: since going live 90 days ago, Agentforce has attracted 3,000 paying customers who, Benioff said, “are experiencing unprecedented levels of productivity, efficiency, and cost-savings.”
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President and CFO Amy Weaver — who by the way is leaving the company after 11 years including a stint as chief legal officer before becoming CFO — shared a few other compelling numbers that point to a reacceleration for Salesforce’s revenue growth.
- “We ended the year with $900 million in Data Cloud and AI annual recurring revenue, growing nearly 120% year over year,” Weaver said.
- “All of our top 10 wins included AI, Data Cloud, Service, platform, and industry clouds.”
- “Our data and AI momentum continues as we move toward a world where AI is ubiquitous and embedded in everyday workflows. Our investments in this space have been deliberate and focused, and we are now starting to yield strong returns.”
- “Partners were involved in 50% of our Agentforce wins and 70% of Agentforce activations in Q4.
- “We expect subscription and support revenue to be lifted by momentum in Data Cloud and some contribution from Agentforce this year, partially offset by weakness in Marketing and Commerce, and slower growth in our exploration base in FY ’26.”
- “For full fiscal year ’26, we expect revenue of $40.5 billion to $40.9 billion, growth of approximately 7% to 8% year over year in nominal and constant currency. And for subscription and support revenue, we expect growth of approximately 9% year over year in constant currency.”
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