ServiceNow CEO Bill McDermott explains why CEOs must embrace optimism and opportunity as the business world continues to accelerate.
ServiceNow
ServiceNow CEO Bill McDermott illustrates how GenAI enhances customer experience, ensuring brand loyalty and satisfaction.
SAP is investing significantly in AI for future success and reconstituting positions to meet customers’ evolving needs.
ServiceNow CEO Bill McDermott discusses the transformative power of GenAI and the cloud, urging business leaders to reimagine their companies’ futures and embrace digital transformation with a focus on customers.
In an exclusive interview, ServiceNow CEO Bill McDermott explains his company’s big platform advantages, compelling GenAI use cases, and how his team engages with the C-suite.
Google Cloud claims the #1 spot in the Cloud Wars growth chart with a 25.7% growth rate and $9.2 billion in revenue, amid shifting industry dynamics.
Google Cloud has a narrow lead on the Cloud Wars growth chart; Microsoft’s growth is remarkable; and the GenAI Revolution continues to impact the top cloud vendors.
A reflection on Microsoft CEO Satya Nadella’s tenure, which has seen the remarkable transformation from a ‘Cloud-First’ vision to Microsoft’s dominance in the cloud.
Five process mining products to watch — from Abbyy, IBM, Mehrwerk, Microsoft, and ServiceNow — underscore the category’s increasing reach into automation, task mining, unstructured data, and more.
ServiceNow aims to enter the customer-relationship management (CRM) sector, with CEO Bill McDermott citing a “tremendous opportunity” to reshape CRM through AI-powered workflows.
ServiceNow has had substantial subscription revenue growth and is making a strategic pivot into Customer Relationship Management (CRM).
As technology and business strategies converge, the CEO Outlook 2024 series dives deep into insights from Cloud Wars Top 10 CEOs. Don’t miss the exclusive interviews, starting with SAP’s Christian Klein.
In the Cloud Wars Outlook 2024 series, CEOs from top companies including Google Cloud, Oracle, SAP, and more share insights on technology trends, culture, and strategic visions for the future.
ServiceNow aims to exceed $10 billion in 2024 revenue, driven by high demand for digital-business workflows, generative artificial intelligence tools, and strategic AI investments.
ServiceNow emerges as the fastest-growing major cloud vendor globally, boasting a fifth consecutive quarter of accelerating subscription revenue and a robust outlook in 2024.
With its planned acquisition of UltimateSuite, ServiceNow adds task mining functionality and aims to accelerate automation in customer workflows.
Snowflake, positioned at the forefront of the GenAI revolution, reports robust Q3 results, emphasizing data-centric GenAI strategies and a transformative focus on unstructured data.
Generative AI will power a new category of highly contextualized service that makes the automation appear invisible to the customer, Accenture exec says.
Partners need to help ServiceNow customers deploy generative AI and think through use cases that tap into existing workflows to boost employee productivity.
Partners help customers deploy GenAI, develop use cases, and push the ServiceNow platform beyond where the company would have pushed it alone.