Learn how a global electric utility manufacturing company improved customer collaboration by implementing 3D visualization with Vertex.
Search Results: customer experience (2004)
IBM Financial Services Cloud signs on with Caxia Bank, offering an “indispensable partnership” and hybrid cloud options conducive to banking.
Learn how one of the world’s most diversified entertainment providers moved from increasingly difficult point-to-point integrations to personalized customer experiences…
Learn how an equestrian and leather product company overcame eCommerce challenges by optimizing its online sales platform for B2B customers.
Learn how a disinfectant supply company improves the efficiency of processing its orders and shipments with Innovia Consulting.
The strategic partnership with Oracle is intended to accelerate growth potential at Medallia, says EVP Steve Vierra. [Sponsored]
Learn how ASSA ABLOY France was able to optimize their user experience and sales orders by implementing an updated CPQ and Dynamics AX.
Eric Lin talks about his sessions for attendees to reduce disruptions with processes, communications, & operations using Teams & D365.
In this Cloud Wars Live episode, I talk with Bonnie Tinder about how important good people management is to every software project.
Learn how medical device manufacturing company, Insulet Corporation, was able to update a new ERP system by partnering with Alithya.
Customers are more informed today than ever before. But more than being informed, people gravitate to a personalized experience. How is AR impacting this?
In this Cloud Wars Live episode, I talk with Bonnie Tinder about the need for “just right” software, or the Goldilocks Strategy.
“We certainly play an advisory role but also… a challenging role.” – Seidor MENA managing director Ignacio Ruiz de Eguilaz
In this Cloud Wars Live episode, I talk with Bonnie Tinder about the immense opportunity for channel partners as the cloud continues to grow.
Taking the time to map your customer journey is a great way to help you better target your marketing, support…
In this Cloud Wars Live episode, Bonnie Tinder shares what she and the Raven Intel team have learned about making good decisions & more.
Howard Boville sat down with Cloud Wars Live to talk the IBM & SAP relationship (which is almost 50 years old), industry knowledge, and more.
Learn from Geoff Ables how to build customer (CRM) user personas, chart journey maps, and improve processes across sales, marketing and customer care
Learn how to effectively deploy a balanced approach for a Customer Service & Experience program.
Use the power of human-centered design to transform how you drive development, adoption, and engagement.