Process mining provides CFOs with the ability to evaluate the efficiency of customer-facing processes, optimize standard procedures, and strike a balance between customer experience and process efficiency, offering significant business value.

This Cloud Wars Top 10 Course highlight details how Celonis innovations help put process mining into the hands of a wide range of businesses.

Google Cloud has announced changes to its pricing model, which includes BigQuery editions. An autoscaling feature matches capacity in real-time to the demands of individual workloads

The cloud vendor-agnostic expertise of value-added resellers (VARs), managed service providers (MSPs), and agents are shaping enterprises’ digital future.

Bob Evans shares his thoughts on Salesforce’s 9% price increase across many of its product lines, and suggests competitors Oracle and SAP will respond aggressively.

Will customers go along with Salesforce’s price increases? If they don’t, that creates new opportunities for Oracle and SAP.

eBay’s new generative AI capabilities for buyers and sellers should result in listings being optimized for conversion and buyer satisfaction.

In this Cloud Wars Top 10 Course highlight, find out how leaders can can evaluate vendors’ commercialization strategies and embrace innovation within modern ecosystems.

The leader of IBM Consulting’s Microsoft relationship says the partners are finding rich opportunities to help customers with mainframe and SAP modernization efforts.

AI Index Report episode 2: the largest banks are adopting AI; Resistant AI raises $11 million for its security platform; and eBay launches generative AI tools for sellers.

An IBM Institute for Business Value study on the state and impact of the generative artificial intelligence (AI) market evaluates the priorities and challenges CEOs face in the age of artificial intelligence.

Trend Micro is integrating AI into its cybersecurity platform to empower organizations with enhanced capabilities.

SAP board member and head of global product engineering Thomas Saueressig describes why customers are moving to the cloud and S/4HANA Cloud ERP.

SAP’s Thomas Saueressig speaks with Bob Evans about SAP’s S/4HANA Cloud, digital transformation, and generative AI.

In part 2 of this free course from Acceleration Economy, learn how to successfully bridge the gap between buyers and sellers in the ever-evolving business technology landscape.

By providing a data-driven perspective on existing processes and enriching this understanding with AI, process mining can reveal customer experience inefficiencies and recommend improvements.

Oracle Industries EVP Mike Sicilia explains why banks are shifting to the cloud, citing elasticity, security, and greater velocity.

Oracle Industries EVP Mike Sicilia tells Bob Evans how Oracle brings its vertical industry capabilities to the financial services industry.

Databricks names Dataiku and Qlik 2023 Global Partner Award winners, demonstrating the importance of the partners ecosystem in helping companies develop new products and services.

Mercedes-Benz, Ulta, and Toyota are co-creating with leading vendors to leverage AI for extraordinary customer experiences.

Mercedes-Benz and Microsoft collaborate to integrate ChatGPT functionality into vehicles, revolutionizing natural language understanding and enabling advanced voice commands and third-party service integration.

Organizations must ensure they’re using quality data to achieve the best results in hyperautomation environments.

Bob Evans shares his expectations for Microsoft’s Q4 earnings, in which he predicts Microsoft Cloud revenue will exceed $30 billion.

Wayne Sadin and Aaron Back offer their takeaways from an interview between Bob Evans and Ivo Koerner, General Manager, Chief Revenue Officer, IBM Cloud.

As the insurance industry runs on vast amounts of data, Workday provides a unique approach to meet insurance customer needs.

Bob Evans predicts that the generative AI revolution will drive a $30 billion Q4 in cloud revenue for Microsoft.

The blurring lines between AI and low-code are reshaping software development, as AI complements low-code platforms and expands their capabilities.