Adam Lieberman details AI focus at financial software provider Finastra: enterprise efficiency, devleoper productivity, and client commercialization. He also outlines the firm’s work with Microsoft.

IBM has launched a dedicated Microsoft practice within its consulting arm to help clients accelerate AI-driven digital transformation, reduce costs, and navigate the complexities of enterprise modernization.

Bank’s C-suite security leader laments the state of security with SaaS applications including AI and calls on the industry to step up its game.

ServiceNow aims to redefine CRM with agentic AI and enterprise-wide integration, as shared during Knowledge25.

At ServiceNow 2025, industry leaders showcased how AI, strategic partnerships, and platform unification are driving tangible transformation across enterprise operations.

ServiceNow CEO Bill McDermott warns of outdated software, urging leaders to embrace agentic AI and transformative platforms to survive and thrive.

ServiceNow unveils powerful tools to unify AI agents, workflows, and data across platforms at Knowledge25.

At Knowledge25, ServiceNow introduced new tools to connect, govern, and scale AI agents across any cloud, workflow, or data environment.

Despite Microsoft’s dominance in current cloud revenue, Oracle’s 63% RPO growth signals a potential reshaping of the Cloud Wars power dynamic.

Nick Tzitzon of ServiceNow previews Knowledge 25 and explores the real-world value of AI and orchestration.

Oracle, Microsoft, AWS, and Google reveal surprising shifts in cloud leadership through RPO and backlog growth figures.

With cloud revenue rivaling AWS and Google Cloud combined, Microsoft silences talk of an AI slowdown.

ServiceNow Knowledge 2025 will showcase new AI capabilities, partner enablement tools, and industry-specific opportunities designed to empower partners to drive business transformation.

Alliance unifies Cisco AI Defense software with ServiceNOw SecOps to deliver a range of functionality including visibility, vulnerability management, and governance.

Microsoft’s blowout Q3 results and $315B in future cloud business crush AI slowdown fears and expose the absurdity of recent data center panic.

Microsoft’s new “computer use” feature in Copilot Studio allows AI agents to interact with desktop apps and websites through GUIs — paving the way for more powerful, intuitive automation.

AI usage data gathered by Stanford researchers shows extensive reach in the tech industry, media and telecom, and professional services. Strategy and finance use cases are driving strong revenue impact.

Vodafone and ServiceNow have partnered on a five-year AI-driven initiative to streamline global customer service operations and enhance business customer experiences.

A deep dive into how AI agents, platform extensibility, and trusted data are reshaping Workday’s vision for the future of enterprise work.

Decoupling.co’s Thales Teixeira shares his experiences, research, and expertise on entrepreneurship, the economics of attention, and demystifying disruption.

ServiceNow CMO Colin Fleming previews Knowledge 2025, sharing what attendees can expect from the event, including AI integration, CRM updates, and a focus on customer success and adoption.

Workday’s new president of products and technology, Gerrit Kazmaier, shares how the company is empowering customers to future-proof their AI strategies.

Google Cloud reimagines CRM with AI-powered agents that prioritize exceptional customer experiences over contact center cost-cutting.

Salesforce’s latest research outlines four key consumer personas shaping the future of agentic AI adoption.

Despite media hype, hyperscalers like AWS, Google Cloud, Oracle, and Microsoft are massively investing in AI and cloud infrastructure, not scaling back.

Brian Solis shares insights from the upcoming Knowledge25, focusing on how leadership mindset and AI innovation are shaping tomorrow’s enterprises.

Data from security firm Harmonic finds the typical organization has hundreds of AI apps in use, many of them unmanaged, while a majority of firms lack adequate governance strategies.