See and hear about real-life customer examples of supply chain transformation using Microsoft Dynamics 365. Learn how to leverage the Blue Horseshoe Supply Chain Cloud to adapt current Dynamics installations, while also extending Dynamics 365 to meet growing and complex operational needs. The Supply Chain Cloud adds specific functionality for companies operating in the Retail, CPG, Distribution, Manufacturing and Transportation space.
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Learn about using Macro’s in Dynamics GP, setting up your own Macro’s for integrations using Word Mail Merge! Do you have data that not even SmartConnect can integrate? Running a massive amount of repetitive updates to data? Use Macros and Mail Merge!​

​Discover relationship selling and how to align your sales process with a focus on delivering invaluable insights and develop deeper connections with your customers. Sales 101 provides an overview of D365 Sales and how leveraging it will enable your team to close more deals and increase revenue. Join us for our 45 minute webinar and discover the power D365 Sales and we will demo the following: Lead Scoring, LinkedIn Integration, Outlook Integration, and Lead to Opportunity to Quote Management.

Upgrading to Business Central is unlike the upgrades you’re used to. With the changes in UI, underlying architecture, and options for cloud-based environment, there are many more points to consider and planning that is needed. Get started on the right track with this introduction to the factors and components involved. We’ll discuss the options for on premise vs. cloud, the impact and transition of licensing, common challenges and considerations, and additional insights from real world projects.

Have you wondered how to process a Vendor Return? How about what the field Return Reason Code is all about? Heck I have! Join me for 30 minutes to review Purchasing Vendor Returns and what the field Return Reason Code is all about. You will see how simple the process is and how you can use the Return Reason Code to both automate returns and use this field and values for Vendor reporting.​

Most teams struggle to get full adoption of activity management. Yet without this foundational building block in place, an entire CRM project can fall apart.  the 4 steps to adopt activity management in any organization. Understand the typical pitfalls for tracking activities, and how to avoid them. Connect your team with a peer-to-peer accountability culture.You’ll walk away with a framework for driving adoption, changing behavior, and transforming your CRM solution into a proactive planning solution.

Join us for a journey in Warehouse Order Fulfillment. You will see how an Sales Order walks through the Warehouse processes and ships. We will also discuss how other documents utilize the same features, discuss Advanced Warehousing, and add-on’s available.​

Presented by: @DeNisha Malone
 
Got lots of data, but not sure of what to do with it? This session will walk you through the best steps to get the most insightful story from your dataset. Demo will be using free data from a variety of data sources; we will transform the data into a story that will either raise additional questions or solve an existing issue. Bonus – get best practices on report development and query editing.#CustomerEngagement#UnifiedOperations#BIandReporting#CustomerInsights#CustomerService#ProjectManagement#Beginner

BCUG/NAVUG Member Minequip Corporation knows a thing or two about Special Orders, because they’ve seen a thing or two about Special Orders. In fact, they run over 90% of their business using Special Orders. They’ll share what Special Orders are and how they use them to drive efficiencies and better customer service.​​

Microsoft Power BI provides a robust suite of capabilities of data analysis, visualization, and self-service. You’ve connected to your Dynamics data started creating useful visuals for presenting your data but want to up your analytics game. Introducing DAX (data analysis expressions). Create fast, useful, and insightful formulas and calculations. Not only common expressions you’ll use in every report, but also tips specific to Dynamics data

GPUG is about learning how to be better at your role within your company. The Ask the All Stars is an enlightening and educational hour full of great tips and tricks. GPUG All-Stars tackle your questions, discuss new trends, and talk about all things Dynamics GP.

A practical presentation on how leaders can navigate this global crisis. Kerri will provide best practices to immediately improve and alter your communication style for the virtual environment. Tips to better communicate with a remote workforce
1. How to deliver content that is meant for in-person communications in a virtual environment
2. What behaviors should remain the same and be altered for the virtual communication
3. The strongest emotional connection tool we all have and use daily

There are a variety of costing methods to choose from in Microsoft Dynamics NAV. Depending on the chosen procedure, a costing practice will determine if a budgeted or actual value is used in the cost calculation and it will impact how the cost flow is recorded. Our Session will review the setup and ramifications of the different inventory costing methods.​​

Looking for a better way to prove an ROI on your marketing budget? Look no farther than the Campaign entity. In this session, marketers will learn how the Campaign entity can help:
• Manage the overall marketing budget
• Track campaign spending and ROI
• Improve (and speed up) marketing reports
• Prove the worth of the marketing department
• Use this year’s success to sell your boss on next year’s budget

Learn the common pitfalls of plugin development and the tried and true best practices for having powerful yet easy to maintain plugins by correctly utilizing a common plugin base and framework. Learn how to automatically prevent some of the most common causes of plugin infinite loops, how to log every Organization Service request, how to declaratively execute different code based on the plugin context without any if statements!

In Dynamics 365 Sales users can build a hierarchy from existing accounts and contacts. The live organizational chart lets salespeople maintain external organization charts for their accounts. The access to an embedded LinkedIn Sales Navigator widget helps to ensure that contacts are always up to date. We will demo the following: Accessing an Org Chart, D365 Sales Hierarchy Overview, Add a Contact to the org chart, Org chart for accounts without hierarchy, Embedded LinkedIn Sales Navigator control.

This session will explain the basic setup to use the Enterprise Asset Management module in Dynamics 365 for Finance and Operations. A finance expert will also look at how you can, and should, perform and how to corrective maintenance on your assets. Other topics will including how to create maintenance requests, turn them to work orders, and have them assigned, scheduled and costed.

With Dynamics 365 Virtual Agent for Customer Service users can easily deploy personalized bot conversations to resolve customer issues quickly and effectively any time of the day, any day of the week. This will help organizations to reduce costs by automating the response to common questions thus freeing up agent time to focus on more important cases. Learn how to create virtual agents, update bots, review analytics, and use power automate integration​.

Presented by @Abra Gilman
Presented by @Zubin Gidwani

Join GPUG All-Stars Zubin and Abra as we share checklists and tips to help businesses navigate working from home with Dynamics GP. We’ve not only worked with our own customers, but also met with groups of partners and vendors in our channel to prepare the content for this information-packed presentation.