In this Cloud Wars Minute, Bob Evans offers highlights from his exclusive interview with Oracle’s Doug Smith. Click here to watch/listen to the entire interview, which is only available for 24 hours.
Highlights
00:40 — Oracle has both a traditional partners ecosystem, consisting of system integrators, developers, and industry specialists, but the company is taking a strong lead in helping big customers become partners.
01:01 — Bob spoke with Oracle SVP Doug Smith — you can watch/listen to the full interview here — who told him that Oracle still is doing business with traditional partners, but are seeing big customers like JPMorgan Chase and FedEx, emerge into “data-driven hubs of digital commerce.”
02:02 — Oracle is placing a strong emphasis on its partnerships with JPMorgan Chase and FedEx. Oracle is making similar moves with partners across the healthcare industry, and with cloud infrastructure — the company’s Alloy program.
02:54 — According to Smith, there is also a big emphasis being placed on co-creation. He explained to Bob how Oracle has recently developed “30 new highly-digitalized solutions with leading partners.”
03:26 — These “news times” at Oracle require that the definition of “customer success” be expanded, says Bob. These new engagements have led Smith and his team to “develop a whole new scorecard for evaluating how different partners are doing.”
