In this Cloud Wars Minute, Bob Evans elaborates on a theme expressed by ServiceNow CEO Bill McDermott during his keynote presentation at Knowledge 2023.
Highlights
00:40 — During ServiceNow’s annual Knowledge 2023 event, Bob explains that CEO Bill McDermott “crushed” what has been a corrosive mindset of IT departments and CIOs.
01:38 — During his keynote presentation, McDermott questioned the notion of “IT versus business.” Specifically, McDermott noted that “That’s wrong — and it’s time to leave that fallacy behind.” Bob agrees that this mindset is deadly in today’s business environment.
02:47 — McDermott also explained that “Today, the IT strategy is the business strategy. That’s it. Period.” Bob notes that another effective point McDermott made was that it’s ridiculous to equate IT teams with cost centers.
03:30 — Companies can have great relationships with top technology vendors, but if businesses are set up separately from IT organizations and they “speak different languages,” that is a sure recipe for failure, says Bob.
04:13 — As a company that aims to be an end-to-end platform for digital transformation, Bob agrees with McDermott’s position. “You’ve got to ensure that customers in that journey are able to complete that end-to-end.”
