In this inaugural episode of the AI Meets Reality podcast, I host Carlin Power, Global Head of AI Product Engagement at JLL, for a conversation on preparing employees for AI, the need for security and trust, and tangible ways to scale AI innovations.
Power’s insights draw on her distinguished career in commercial real estate and development and enablement. At JLL, she leads the development of advanced digital and AI platforms, driving transformation across the commercial real estate sector.
Key Takeaways
- Educate: Spark Curiosity and Confidence. JLL began its AI journey by inspiring experimentation and providing practical training, making AI approachable and relevant for every employee.
- Define Strategy: Connect Vision to Impact. A clear, company-wide AI strategy – centered on measurable goals and consistent messaging – ensured that every initiative aligned with business outcomes.
- Lay the Foundation: Build Security and Trust. JLL prioritized data security, privacy, and governance from day one, creating a trusted environment for safe and scalable AI adoption.
- Prepare Your People: Empower and Engage. Continuous feedback, tailored training, and user-centric design enabled employees to confidently adopt, use, and shape AI tools in their daily work.
- Go and Grow: Sustain Momentum and Scale Innovation. JLL is investing in agentic AI and citizen development, scaling expertise and empowering teams to create future-ready solutions that drive ongoing impact.
