Toni Witt explains why Starbucks Odyssey, an extension of the company’s loyalty program that lets customers earn NFTs, is so innovative.
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Bob Evans explains why he thinks that Chief Commercial Officer Judson Althoff’s recent comments on customers’ reverse-offshoring initiatives were “ill-considered, out of place, inappropriate, and wildly naïve.”
In this Cloud Wars Expo Moment, Chris Hughes explains why the user experience should inform the systems designed by cybersecurity professionals.
In this Cloud Wars Minute, Bob reacts to the comments made by a top Microsoft executive, thrashing customers for onshoring as a way to address the supply chain crisis.
In this Cloud Wars Expo Moment, Hans Thalbauer discusses the need to provide supply chain professionals with visibility in order to create and implement solutions that promote business growth.
SAS is a latecomer to the cloud party, but its loyal following and respected technology still make its move relevant in the analytics space.
Analyst Aaron Back talks with Oracle CIO Jae Evans about CloudWorld 2022 and what customers can expect to see. Sponsored by Oracle.
The two companies are working together to help mainframe customers take advantage of applications and data available in the cloud.
Bob Evans and Chris Lochhead talk the opportunity brands have to get back to human-centered customer service amid over-reliance on AI & bots.
Acceleration Economy analysts Tom Smith and Aaron Back review news out of UiPath; they’re impressed by the large-scale customer deployments.
Kyndryl extends reach of its Digital Workplace Services with deeper ties to virtual desktop leader Citrix, expanded Singapore Airlines deal.
At its customer conference, UiPath details new automation development capabilities, expanded Microsoft partnership, and big customer wins.
In this Cloud Wars Expo Moment, the company’s VP of IT Philippe Lalumiere explains the challenges for a live entertainment company to connect with its audience online.
Supply chain leaders have endured epic disruption in the past couple of years but show strong resolve to focus on customers and innovation.
Supply chains have been hard hit by external factors in recent years, but business and tech leaders keep their eye on the prize: customers.
Indirect routes are becoming more common when delivering goods and services, which is why third-party distribution is required to keep your customers happy and loyal, explains Janet Schijns.
In Episode 18 of the Growth Swarm podcast, John Siefert, Bob Evans, Tony Uphoff, and Scott Vaughan discuss customer centricity, security, co-creation, and other multi-cloud concerns.
Surprisingly, Oracle has become a paying customer of competitor AWS in a strategic move for the company to enable multi-cloud interoperability.
In Episode 159 of My Metaverse Minute, Kieron discusses Disney’s recent announcements on Metaverse plans, which demonstrate ways that brands can use the Metaverse to create experiences that help customers feel connected.
In this Cloud Wars Minute, Bob reports Larry Ellison’s strategic move to have Oracle become a paying customer of AWS to compete in the multi-cloud era.