Tom Smith speaks with Malhar Kamdar, Celonis’ Chief Customer Officer, about the company’s co-creation of its latest products and the customer stories that were shared at Celosphere 2022 in the News Desk interview.
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Bonnie Tinder and Bob Evans discuss real customers’ insights around HCM implementation shared during talks at Oracle Cloud World 2022.
In this Cloud Wars Expo Moment, Cockroach Labs CMO Peter Guagenti defines how the company’s CockroachDB platform and microservices help customers enter new markets.
In this Celosphere 2022 News Desk interview, Accenture leaders describe the company’s hackathon-winning app that leverages Celonis tech to help customers respond to and manage supply chain disruptions.
In this Cloud Wars Expo moment, Workday’s Keith Lohkamp details the company’s cloud solutions for healthcare providers.
Carrie Tharp, VP, Retail and Consumer, Google Cloud, discusses how the company enhances the retail experience and its vertex forecasting capabilities in this Industry Cloud Battleground session.
From NLP and chatbots to personalized marketing communications and dynamic customer journeys, there are plenty of AI-based opportunities to enhance the customer experience, as Toni reports.
In this Cloud Wars Expo Moment, Lindsay Berg explains how Microsoft’s Power Platform is enhancing the user experience for companies such as EY, and providing fast application building through easy-to-use solutions.
Facing unprecedented pressures (supply chains, inflation), customers yearn to make a difference — quickly — Celonis co-CEO Alex Rinke says.
Kieron writes about how IKEA, Threadless, and other companies are increasing customer engagement by co-creating with them on new products.
In this Cloud Wars Expo moment, Carrie Tharp explains how Google Cloud equips retailers with insights to discover new revenue streams
Scott Vaughan speaks with strategist Kathleen Schaub about ‘customer value squads,’ which help sales and marketing teams be more nimble and focus on customer needs.
In this Industry Cloud Battleground Moment from Cloud Wars Expo, Chris Couch, VP SAP Solutions, shares how the company helped Ingles Market speed up its vaccine appointment scheduling in a matter of weeks.
Walmart’s digital engagement and customer focus drive results; Cisco says it’s focused on helping customers become more agile and resilient.
Propel adds product information management (PIM) to its platform, fueling better, faster development of product content for customers.
In CXO2 Minute, Ep. 52, Tony discusses how Celonis’ North Star customers — those who lead the way in enacting long-lasting change in their organizations — were spotlighted at Celosphere 2022.
Celonis detailed another partnership with ERGO Group in a co-creation context — this one targeting functionality intended for the insurance industry — on the final day of its Celosphere 2022 customer conference in Munich.
In this analyst take recorded on-location at Celosphere 2022, Tom and Kieron discuss new Celonis products and partnerships, and how they will positively impact customers.
In episode 197, Kieron argues that Metaverse experiences must be built for retail customers who are already in the virtual space.
In this Cloud Wars Expo Moment, Microsoft’s Tony Evans covers customer challenges such as quick reaction times, anticipating change, forging relationships, and adapting to workplace transformation.