Oracle’s Mike Sicilia discusses the increasing role of industry-specific cloud applications and AI in transforming customer experiences and operational efficiencies across sectors like healthcare and utilities.
Search Results: customer experience (2073)
Data portability enables businesses to gain faster insights, operate more efficiently, and personalize customer experiences.
Google Cloud’s BigQuery has evolved into a real-time, event-driven analytics platform, empowering businesses to analyze live data and deliver immediate, personalized customer experiences across various industries.
SAP’s President of CX and Industries, Ritu Bhargava, discusses the integration of AI, the evolution of customer experiences in diverse industries, and the strategic focus on business outcomes for optimal efficiency and customer satisfaction.
A discussion on the evolving role of the CFO in the era of AI and technology, emphasizing the shift from scorekeeping to value creation and the importance of understanding customer experience and intangible assets.
Microservices and containers generate huge amounts of telemetry data. To keep cost and customer experience at optimal levels, customers need cloud-native observability.
IBM and Salesforce collaborate for customer relationship management (CRM), leveraging generative AI to enhance customer experience and productivity.
To enhance customer experience (CX), Oracle is focusing on business model shifts, subscription models, and automation, Oracle exec Rob Tarkoff says in this Road to CloudWorld preview.
Data quality impacts decision-making, efficiency, productivity, and customer experience; all business leaders must assign it a high priority.
Generative AI offers many opportunities to enable businesses, but also comes with security implications. Learn the impact on the future of work and how Generative AI is redefining the customer experience.
API-driven partnership strategies fuel revenue, co-creation initiatives, and great customer experience. Get tips on building and executing a strategy for your organization.
Aaron Back discusses the emergence of artificial intelligence in the financial services industry, and how it will affect banking in particular through co-creation and customer experience.
Using the retail and appliance industry as examples, Janet explains how the Metaverse can help address services issues and the customer experience in new ways.
No one likes challenges. Especially those coming from data housing environments, data access and data controls. What if one single tool can authorize access to files on an object store, like Amazon S3 through attribute-based access control (ABAC)?
Enter OkeraEnsemble: a combination of our world-class SQL data protection with direct file access, using a unified vendor-agnostic policy management system.
But wait, there’s more! Click below to learn and understand:
The Need For File Access Control
Introducing OkeraEnsemble
How OkeraEnsemble Can Help Your Organization
Okera sees industry challenges and delivers users with a best-in-class collaborative solution that offers control, simplicity, centralization and visibility. Register to download this whitepaper now.
Written by Alex Tokarev, Senior Director of Product at Okera.
Alex Tokarev has over 25 years of experience in developing and delivering high-scale big data analytics, operational intelligence, machine learning, and decision optimization solutions in the U.S. and international markets. Before joining Okera, Alex served as the Senior Director of Product Management at Clarabridge (acquired by Qualtrics), an industry-recognized AI-powered Customer Experience Management SaaS platform. Before that Alex was the Head of Product Management at Zoomdata (acquired by Logi Analytics), a business intelligence software company, specializing in Big Data and Real-time Streaming Analytics.
Janet sums up her ImpartnerCon 2022 keynote, which highlighted what’s needed to succeed in the world of an ecosystem while preserving partner and customer experience.
In this Cloud Wars Expo Moment, Venkat Ramaswamy explains how to apply Six Sigma process efficiency to the highly-personalized customer experiences of today.
Episode 17 of the Growth Swarm podcast focuses on the hospitality industry, and looks at its tech-powered customer experiences with minimal human interaction.
The unique mechanisms of decentralized autonomous organization and finance technology enable progressive leaders to enhance both company culture and customer experiences.
Kyndryl, the IBM spinoff, strikes a partnership with Five9 for cloud-based contact centers to improve customer experience in call centers and IT support.
Propel is helping product & sales teams work together to get to market faster & create superior customer experiences. Sponsored by Propel.