Bob Evans recaps his CEO Outlook interview with SAP’s chief executive, who led a corporate transformation that should be a primary business-school case study for the next decade.
Search Results: customer experience (2013)
Improper data management and access practices are “the business world’s second-hand cigarette smoke,” writes Scott Vaughan, who offers tips to avoid this scenario.
Kenny Mullican explains how hyperautomation can have far-reaching implications on every aspect of a business – going well beyond IT.
Scott Vaughan explores how retail marketers are tapping into cloud-powered applications and integrations to drive tailored experiences and revenue.
The business world is beginning to see a new value equation emerge — one that focuses on co-creation, which takes many forms. as Tony Uphoff elaborates.
Venkat ramaswamy, PhD, Professor, Author, University of Michigan, discusses the importance of accelerating co-creation in virtual experiences and how to be efficient in a six-sigma world.
In this Cloud Wars Expo 2022 Fireside Chat, Bob Evans speaks with Philippe Lalumiere of Cirque du Soleil on the company’s digital transformation and why CIOs should be storytellers.
In this Industry Cloud Battleground session, recorded during Cloud Wars Expo 2022, David Clifton, Oracle Hospitality VP of Development, Oracle, discusses the importance of personalized experiences for customers.
In this Industry Cloud Battleground session, recorded at Cloud Wars Expo 2022, Carrie Tharp, VP Retail and Consumer, Google Cloud, explains how to enhance the hospitality industry with technology.
Google Cloud’s Emma Fish and Brad Hoffman describe how Google Cloud positions its solutions within the public sector and the top three priorities for today’s public sector customers.
In this Industry Cloud Battleground session, Jon Rooney and Sabina Zafar of Oracle describe why financial services customers must modernize, create, and offer embedded finance experiences.
SAP’s Sayan Bose and TeamViewer’s Percy Stocker describe how SAP’s cloud for manufacturing utilizes data to optimize business processes.
Kieron Allen explores a customer-centric sustainability technology that incorporates actionable steps to combat the effects of climate change into the customer journey.
Celonis Chief Customer Officer Malhar Kamdar explains the value customers received from reconnecting at the recent Celosphere conference.
Bonnie Tinder and Bob Evans discuss real customers’ insights around HCM implementation shared during talks at Oracle Cloud World 2022.
In this Cloud Wars Expo Moment, Cockroach Labs CMO Peter Guagenti defines how the company’s CockroachDB platform and microservices help customers enter new markets.
Carrie Tharp, VP, Retail and Consumer, Google Cloud, discusses how the company enhances the retail experience and its vertex forecasting capabilities in this Industry Cloud Battleground session.
In this Cloud Wars Expo Moment, Lindsay Berg explains how Microsoft’s Power Platform is enhancing the user experience for companies such as EY, and providing fast application building through easy-to-use solutions.
In this Cloud Wars Expo Moment, Matt Laukaitis defines how SAP helps retailers hold the trust of the consumer through a secure experience.
Data is vital. Data plus judgment plus context enables effective decisions and actions, writes Wayne.