Through targeted, personalized efforts, companies can receive feedback from their customers on their products. And customers expect the feature, as Kieron explains in episode 16.
Search Results: customer experience (2099)
Cropin, Couchbase, HYCU, and other Cloud Wars Horizon companies gain new visibility at the AWS re:Invent conference.
Layoffs are being talked about everywhere. Janet Schijns sheds light on why layoffs are starting to happen and how the partner ecosystem can step in to help, offering solutions such as AI and IoT in the event of staff shortages, among other strategies.
Inflation puts pressure on businesses to raise their prices, but raising prices runs the risk of alienating customers. Janet explores how to add value so you can raise prices without customer fallout.
Startup FindMine developed an AI engine that automatically pairs products together on a website to help customers envision different combinations and looks and move ahead to make purchases.
In Ep. 26 of the Growth Swarm podcast, John, Bob, Scott, and Tony discuss reasons behind today’s economic uncertainty, and why the cloud offers extraordinary alternatives for businesses to create their own futures.
In today’s acceleration economy, you need partners who are able to keep up with technology and innovate. Janet Schijns explains how and where to find them.
The digitalization of the world’s major industries continues to accelerate as one of the world’s major automotive companies is creating, in concert with Google Cloud, a “software-defined vehicle” with full-scale, digital-twin capabilities as Renault Group now bills itself as “a tech company.”
Non-tech industry lines are becoming more blurred. Bob Evans describes how Google Cloud and the Renault Group are joining forces to create a software-defined vehicle.
CIO and analyst Kenny Mullican explains how to find the right partners for technology initiatives that require a collaborative co-creation approach.
Analyst Wayne Sadin explains why frameworks can help with management of digital transformation projects and offers examples of exemplary ones that might help the C-suite move forward on the process.
Despite talk of layoffs, demand for tech talent remains high, and competition to hire the right people remains fierce. Janet offers tips on recruiting in today’s climate.
It’s common for the C-suite to look at cybersecurity efforts with fear, uncertainty, and doubt (FUD). Here’s why that needs to stop, and how to do it.
Wayne Sadin’s analyst take on Larry Ellison’s Oracle CloudWorld keynote highlights comments on the expanded multi-cloud nature of the Microsoft partnership and plans for the future of healthcare.
In this CloudWorld News Desk interview, Oracle Senior VP of Cloud Infrastructure Mahesh Thiagarajan explains why some users are still reluctant to engage with multi-cloud platforms.
From virtual buffet cars to rocket ships, multi-world Metaverse travel opportunities are wide-ranging and mind-blowing, writes Kieron Allen.
In episode 22 of the Growth Swarm podcast, John Siefert, Scott Vaughan, and Tony Uphoff discuss the “myths and realities” of sales and marketing alignment.
Walmart takes further steps to democratize retail industry data, solidifying its leadership. Kroger buys Albertsons to accelerate growth.
Bob Evans shares what he expects to hear and see from Oracle at its big CloudWorld customer event in Las Vegas.
Automation is growing across all industries, but it’s usually not part of a larger enterprise-wide strategy. Ronak Mathur makes the case for a C-suite solution.