Bob previews author Venkat Ramaswamy’s upcoming Cloud Wars Expo session on the experience-verse (or X-verse) and the future of customer engagement.
Search Results: customer experience (2013)
In this Growth Swarm, the team chats about reimagining business models in an increasingly fast-past environment.
CloudThread is a startup taking on a major problem in a huge market: controlling costs in the AWS cloud.
The key to dazzling customers and protecting their privacy is knowing how to deliver based on their needs and demands.
Since the past many years, the struggles for retailers with respect to streamlining operations, driving conversions, and retaining customers have…
Prepare for growth accelerating experiences, as Cloud Wars Expo will be full of dynamic opportunities for innovation.
As there is much excitement about the emerging virtual world, many still can’t help but question the level of security in the Metaverse.
The future of work has encountered an unprecedented challenge, as employers are having to embrace talent in a whole new way.
Ulta Beauty IT Director Omar Koncobo talks w/ Bob Evans about how Redis helps Ulta deliver products customers want, when & where they want.
In this Back @ IT episode, Aaron Back chats with Scott Vaughan about the great reshuffle and reimagination of the employee experience.
Some of the big aspirational ideas that are going to be at the center of what Cloud Wars Expo is all about. We want to help companies see the possibilities, growth potential, and opportunities offered by the market.
Bob Evans breaks down the depth of education as well as the big keys that will be covered at the Cloud Wars Expo.
SAP and Microsoft has furthered their strategic partnership, as Microsoft is now a customer of the RISE program.
In this Cloud Wars Minute, Bob covers the matchup between Google Cloud and Salesforce in the area of contact centers.
Who holds the responsibility of crafting the interactions, experiences, systems, and process throughout the company? Learn about the role of the Chief Experience Officer.
Blockchain has the potential to change the game for an improved employee experience. Learn how to identify a partner to help with this journey.
CIOs should be leveraging technology in these five areas to improve the employee experience and differentiate themselves from competitors.
The modern retail customer expects a flawless e-commerce experience – across locations, devices, and operating systems. However, as competition increases…
Because trust is an essential component when working with customers, cybersecurity plays a crucial role to ensure a positive customer service experience.
With an abundance of options, customers can turn to these top qualities to determine which consulting partner is best for their organization.