The new UI in Microsoft Dynamics 365 Customer Service has condensed this information into the Timeline tab to improve efficiencies. All of these can now be found within the Timeline in chronological order.

The Centric Self-Service Scheduling Portal is a custom SaaS solution for self-service scheduling utilizing Microsoft Dynamics 365 Customer Engagement. This solution leverages a public portal in which prospective customers can schedule appointments with available personnel. Since this custom solution is built within Dynamics 365 Customer Engagement, the ability to use automated reminders, emails, tasks, and analytics associated with the self scheduling process requires minimal custom code.

Adobe and Microsoft recently announced the creation of C3 AI CRM software with the help of Microsoft Dynamics 365. This innovative AI-first CRM software is built for all types of industries while making it easy to integrate with Adobe Experience Cloud. All of this improves customer-facing business operations with predictive insights.

This Video Tutorial Explains steps to Export Data from Business Central in Json Format.

This Video discuss step by step process of Importing data in business central from a Json File.

Workday is the only 2-CEO vendor among cloud leaders —and co-founder and co-CEO Aneel Bhusri is thrilled with his new working arrangement.

Get the steps to using Microsoft Dynamics 365 Marketing Forms in this blog post from Ledgeview Partners.

Facebook recently has run ads saying “We want updated internet regulations to set clear guidelines for addressing today’s toughest challenges.” That’s leaving small and mid-sized companies such as Etsy Inc. and Tripadvisor Inc. nervous. Facebook can afford elaborate content moderation backed by legions of lawyers if Congress weakens the shield.

These organizations need talented data scientists, data engineers, and machine learning/AI engineers to turn that potential into real opportunities. Data scientists, on the other hand, can learn a lot and hone their skills by working at big companies that have the infrastructure to build AI factories that turn data into real-world success.

Cybersecurity is set to change rapidly, with immense growth in spending across all sectors. The following twelve cybersecurity predictions for 2021 show the rising challenges and opportunities for the near future.

The need to be reassured that your night’s stay is cleaner than ever has never been this critical before in the hospitality industry. With the ongoing Covid-19 pandemic, heightened measures for cleaning and sanitization need to be imposed, as the safety of both the guests and staff remains paramount in this so-called ‘new normal.’

Join a cast of moderators as they lead us through a review of the material associated with this certification exam. Content will cover Microsoft’s exam guide (found here: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-600). Each week we’ll cover a section of the material and discuss the items we believe most pertinent to the exam. This is a collaborative study group – while we have moderators lined up we are always open to questions, insights and knowledge from all participants!

See real life examples of how Office 365 can be used to automate processing of AP invoices.

Join us for an introduction to building with the Power Apps component framework (PCF). PCF empowers professional developers and app makers to create code components for model-driven and canvas apps to provide an enhanced user experience for the users to work with data on forms, views, and dashboards.

We take a deep look at what Impostor Syndrome is, how and why it happens, and what you can do to help combat its effects.

Presented by @Shushma MohitlalA comprehensive demonstration of Geo-Analytics within Dynamics 365 to extract location insights from CRM data using Bing Maps which helps to increase salesperson productivity through optimized map routing, turn by turn navigation with Google Maps and Waze App, distribution and planning of appointments, defining and aligning territories based on location, searching location in proximities, improving area of service, enhancing localized marketing by campaigns, locational business insights with Heat Maps, shape file integration, analyzing Census Data and increasing responsiveness of services team through location planning and mobility using the power of Maplytics™, a CfMD preferred solution for Dynamics 365 & PowerApps.By registering for this ISV Solution Showcase, you agree to be contacted by this partner regarding their products and/or services​#ISVShowcase

This session is focused on the education of administering, adopting, and promoting the Power BI platform for an Enterprise solution. The overall success for an enterprise using Power BI comes not just from the skilled Power BI champions but how Power BI is deployed to an organization and maintained. Session topics include: adopting a framework for your BI team to govern & manage content in Power BI; utilizing workspaces for BI collaboration and organization of report content; creating a Power BI admin team who maintains and defines the intent of workspace environments; establish naming conventions for content (dashboards, reports) for end users; methods to help support and educate end users to adopt Power BI; and creating a internal BI support site.

Do you have processes where the path is defined by complex rules and dependencies? Model-driven Power Apps provide the capabilities to transform, automate & simplify these processes.
Experience a fast, intuitive and easy to configure platform that combines the power of Dynamics365 and Model-driven Power Apps. We will demonstrate, how to set up and configure a model-driven Power App, and showcase the capabilities of the Power Apps Component Framework.

Azure Spatial Anchors is a cross-platform developer service that allows you to create mixed reality experiences using objects that persist their location across devices over time. This enables developers to build apps that map, designate and recall precise points of interest that are accessible across HoloLens, iOS and Android devices. It allows people in the same place to participate in multi-user mixed reality applications.

What this post accelerates: Understanding how SAP is evolving their strategy around “Industry Cloud” and the potential application of their vertical market specific solutions to your business. From the author: As SAP turns 49 years old, it will need to sweep aside all of that midlife-crisis drama and fully regain the confidence of its customers as the unquestioned innovation powerhouse that can propel those businesses ambitiously and successfully into the global digital economy.

Join a panel of experts as they share their favorite tools for working with Dynamics 365. This will provide the basics you need to get started using XrmToolBox and share how they use it. Other helpful tools for administrators will also be discussed. Bring your favorite tips to share. There will be plenty of time for questions about these tools and discussion on tasks that you would like a better way to handle.

AI is everywhere – and now even included in Power BI. Sometimes AI might be very apparent when you enrich your data with predictions by explicitly calling an Azure Machine Learning webservice in Power Query. Sometimes it might by hidden in a nice little context menu when Power BI is automagically explaining the reason of a difference or a change over time in your data to you. No matter if you are a business user, analyst or data scientist – Power BI has AI capabilities tailored to you. In this session we will cover how you can integrate and leverage the use of language R, how to integrate an Azure Machine Learning Service when loading data, what kind of insights Power BI is capable of delivering automatically, how you can create a complex new column without typing a single formula/function, how you can explore your data by asking questions in plain English, … and more! Sounds like a lot of content? I omitted most of the slides in favour to spend the time in live demos instead. Come in this session to learn how you can enrich you very own Business Intelligence with Artificial Intelligence and make the step up from Power BI to Power AI.

Every purchasing manager’s dream is to have NAV/BC tell you what to buy and when.  You want to keep inventory low and meet your customer demand just in time with the right product in the right location.  This is possible with Material Resource Planning (MRP) in NAV/BC, but you need to take the right approach to implementing this powerful tool.  In this session, we’ll review basic replenishment methods and how to configure item/sku properties to get MRP making reasonable and useful suggestions. 

Attendees will learn: 
• A method for working together as a team to continuously discover metrics that will change behavior, improve the customer experience, and lift the bottom line 
• Where adoption metrics overlap with performance metrics – and how to use both to drive change 
• The difference between descriptive, predictive, and prescriptive analytics – and when to use each 
• Simple analytics techniques to segment your customers for differentiated treatment ​

Learn Amazon terminology, get an overview of the various Amazon portals, and learn about integration possibilities with NAV/BC that will automate and streamline your sales, fee payments, and reporting on Amazon.

Let’s discuss the basic principles for data repair in Dynamics GP along with how to repair the most common issues! This webinar will cover which method is best in various circumstances, etc.​

Good insights start with good data, and knowing what data to pull from your BC / NAV system, and how, makes all the difference. There are a lot of options available – XMLports, RapidStart Services, OData feeds, Excel – but what should you and your users employ for which purposes? We’ll start with real examples of each, then drill down into RapidStart to ensure you have a thorough understanding of this invaluable tool. We’ll address when and when not to use Configuration Packages, a step-by-step guide of how to create and modify Configuration Packages, and how to use the Configuration Worksheet.