Cloud Wars is on location this week at the UiPath FORWARD customer conference in Las Vegas. Tom Smith captures CEO Daniel Dines’ insights from the UiPath FORWARD conference, where agentic AI was showcased as a major advancement for facilitating diverse automation use cases across industries.
Highlights
00:36 — CEO Daniel Dines has described the work UiPath has done to date in robotic process automation as highly challenging. But with the advent of GenAI, UiPath can capitalize on the first technology with what Dines calls “agency” — that’s the ability to conduct end-to-end process automation with goal-oriented objectives, rather than rule-based objectives.
01:23 — Agents will be given an instruction set with goals. They’ll have memory that they can use to record interactions. Dines and other UiPath executives positioned the limitations of robots as a gating factor in scaling automation to address the widest possible range of use cases. With GenAI-driven agents, that gate is being thrown wide open.
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02:26 — Unlike companies whose AI and automation work focuses primarily on their own systems, UiPath can credibly lay claim to being “Switzerland,” that is, connecting to a wide range of systems. UiPath’s “Switzerland” message was reinforced through an alliance with SAP.
03:22 — Dines called on customers to work with UiPath to drive new use cases, specifically saying, “I want you to be an extension of us, like one company. We need your help to get to understand the best use cases.” It sounds like some powerful co-creation opportunities are there for UiPath and its customer base.
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