June’s live Cloud Wars Expo event featured dozens of industry leaders allowing the Acceleration Economy team access to the inner workings of the greatest growth market the world has ever known.
If you missed the Expo or just want to catch up on sessions you were not able to attend, then you’re in luck. We recorded more than 40 hours of education sessions from the event, which are available for free to Acceleration Economy subscribers. We’re also previewing the content in this series of Moments, which feature highlights from each session.
In this Cloud Wars Expo Moment, taken from the Cloud ERP education sessions, Workday President of Industry Solution Marketing Indy Bains explains how organizations’ needs have evolved to require more digital channels. Bains says the pandemic inspired a shift towards a digital transformation.
Highlights
00:48 — Workday believes that the cloud represents an opportunity to reimagine the expectations of the value that ERP systems can deliver to a company. Bains suggests that ERPs must go beyond their traditional construct.
01:35 — Within the business context, for the second consecutive year, digital transformation has been the top initiative for companies. The pandemic has influenced companies to rethink the roles that technology serves in a company. During the pandemic, a lack of automation was the leading factor in businesses’ limited ability to respond.
01:55 — For any organization, the ability to communicate quickly and act fast is crucial — and the pandemic confirmed this. Cloud ERPs make doing this even more possible. Bains says that the need to move quickly and communicate internally has prompted a shift towards digital channels.
02:12 — The focus for digital channels in companies was initially to enhance the customer experience. Now, organizations are needing ERPs for internal operations and “folks who are back-office.” Research conducted by the Hackett Group suggests that 58% of interviewed organizations report a permanent switch to digital channels. Of the interviewed companies, 82% say that less than half of their operations have undergone a digital transformation.
Access more than 40 hours of cloud education content featuring 100-plus speakers at Cloud Wars Expo On-Demand. All content is free to Acceleration Economy subscribers with an on-demand pass.