June’s live Cloud Wars Expo event featured dozens of industry leaders allowing the Acceleration Economy team access to the inner workings of the greatest growth market the world has ever known.
If you missed the Expo or just want to catch up on sessions you were not able to attend, then you’re in luck. We recorded more than 40 hours of education sessions from the event, which are available for free to Acceleration Economy subscribers. We’re also previewing the content in this series of Moments, which feature highlights from each session.
In this Cloud Wars Expo Moment, Don Ingle, Industry Executive Advisor for State and Local Government and Education in North America, SAP, explains how the organization is gaining the trust of public citizens.
Highlights
00:16 — Ingle explains that a big part of trust is the citizen experience, which is a theme at SAP.
00:20 — Trust from the public is established by having consistent relationship management systems, an efficient use of taxpayer dollars, and the ability to demonstrate the ethical use of resources by being transparent.
00:48 — An area in which SAP is particularly strong is in using data to make good public policy decisions and ones that are predictive.