Welcome to the Cloud Wars Minute — your daily cloud news and commentary show. Each episode provides insights and perspectives around the “reimagination machine” that is the cloud.
In today’s Cloud Wars Minute, guest host Kieron Allen discusses Salesforce and Tableau.
Highlights
00:04 — Salesforce has introduced a custom edition of Tableau Pulse called Pulse for Salesforce, which allows users to utilize AI-generated insights and metrics within Salesforce CRM workflows.
00:19 — The new service is based on the Einstein 1 Platform; it leverages GenAI and enables Salesforce users to gain personalized metrics and insights directly from Tableau Pulse. They receive this information proactively, leading to increased CRM productivity, improved customer relationships and, ultimately, greater business value. Previously, access to this information would have required multiple steps such as manual searches or analyst requests.
00:53 — The latest innovation from Salesforce extends the capabilities of Tableau Pulse, which Salesforce describes as a tool to identify drivers, trends, contributors, and outliers for the metrics that are most important to business users. Salesforce is working to make ROI of GenAI and its tools a reality.
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