Welcome to the Cloud Wars Minute — your daily news and commentary show, hosted by Cloud Wars Founder Bob Evans. Each episode provides insights and perspectives around the “reimagination machine” that is the Cloud.
In this Cloud Wars Minute, Bob explains that Bill McDermott, CEO, ServiceNow, has been promoted to Chairman, now claiming both titles.
This Cloud Wars Minute is sponsored by Celonis, the market leader in process mining and execution management. The world’s top 2,000 process fanatics learned to fix process inefficiencies at Celosphere, the company’s annual conference, which was held November 9th and 10th in Munich, Germany. Sign up to watch the free virtual Celosphere 2022 stream here.
Highlights
00:42 — McDermott is replacing Fred Luddy as Chairman. Luddy founded ServiceNow and will continue to serve on the board.
01:01 — ServiceNow is a terrific — but different — company. It is not surrounded by competitors in the HCM, CRM, and ERP spaces. McDermott has had to “steer through an enormous transition” at ServiceNow and has done a fantastic job. Bob believes this is a remarkable chapter in the Bill McDermott saga.
01:58 — In the three years that McDermott has held the title of CEO, he has enhanced the visibility of the position of ServiceNow beyond its traditional roots and suggested IT departments. McDermott has expanded ServiceNow’s product portfolio dramatically, placing an industry focus during a time when customers are clamoring for it.
02:17 — McDermott has opened up ServiceNow to deliver more solutions and products to members of the C-suite beyond CIOs. Under McDermott’s leadership over the last three years, ServiceNow’s market cap has tripled.
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