Elizabeth (Beth) Allen, Vice President, Strategic Finance and Analytics, VCU Health, recently sat down with Bob Evans to discuss how her organization is leveraging Workday technologies to enhance operational processes and patient care. During their conversation, Allen explains what led VCU Health to Workday, how the company’s technologies help operationalize VCU Health’s systems, and how the academic medical center is incorporating artificial intelligence (AI) and machine learning (ML) into its operations.
VCU Health and Workday | A Unified Platform
The Big Themes:
- Process improvements: In order to enable healthcare workers to perform to the highest degree of their license, VCU Health recognizes the importance of technologies that enable process improvements. By working with Workday, VCU Health is able to optimize its resources — and people — and technologies to the greatest degree.
- Cultural changes brought on by Workday: Change has taken place at VCU Health as a result of Workday technologies. Now, employees have access to information that enables them to do their more efficiently.
- Consolidating systems for better outcomes: The interconnectedness of Workday systems and technologies allows its partners and customers to harness a unified platform. Allen explains that this notion is something that led VCU Health to Workday, in addition to thinking about the future of technology.
The Big Quote: “We never want to operate in a crisis mode where we don’t need to. And so when we looked at Workday, we really appreciated the notion of it being a single system that worked together that worked. And so if we made a change in one, in the HR, it flowed through the system, and then we could manage it better. So that’s really what brought us to Workday, is really being able to think about the future of the technology. Workday is built in the cloud, that’s where it was born, essentially. And so being able to leverage the technology that’s already set in the technology that we use today, versus an older system using a different type of technology, we really are looking to really move the organization forward, not only with the technology but with our culture and adopting change and really helping to be agile so that we can be better resources of our healthcare system.”
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