Artificial intelligence presents a powerful opportunity for organizations to pursue new streams of revenue and reach new markets.
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AI products, new and expanded partnerships, and tangible customer results were among the biggest highlights our analyst team captured at ServiceNow Knowledge24.
The ServiceNow Knowledge Event provides a platform for thought leaders to explore pioneering visions, strategic collaborations, and the practical implementation of AI in real-world scenarios
The first day of Knowledge24, ServiceNow’s annual conference, was filled with conversations around partnerships and the GenAI era.
As CEO Bill McDermott emphasizes how AI is a catalyst for transforming business processes, ServiceNow aims to be the AI platform for business transformation.
There’s been a surge in sophisticated phishing techniques, outlined in Lookout’s research, targeting cryptocurrency platforms and federal agencies like the FCC.
NVIDIA partnership yields telco-optimized GenAI functionality, while technology acqusition delivers network management and automation for that sector.
Analyzing the role of AI in manufacturing, this CIO guide explores efficiency gains, quality control improvements, and predictive maintenance benefits, while addressing cybersecurity, data privacy, and technology dependency risks.
RaceTrac utilizes Workday’s adaptable platform for quick integration of new data, effective module interaction, and prompt implementation of changes.
A look at five automation products that can transform businesses, including offerings from Microsoft, UiPath, Automation Anywhere, and more.
SAP CEO Christian Klein underscores the significance of sustained business transformation, showcasing SAP’s 2023 milestones and predicting the transformative impact of Business AI in 2024.
Cisco is positioning itself for the future of cloud-native cybersecurity and AI through acquisitions of Splunk and Isovalent.
KPIs are crucial to understanding the performance of generative AI initiatives. Learn requirements that will help you build and apply KPIs effectively.
Discover the top generative AI use cases and how ServiceNow technology, combined with a robust partners ecosystem, is unlocking those use cases for customers.
With its planned acquisition of UltimateSuite, ServiceNow adds task mining functionality and aims to accelerate automation in customer workflows.
ServiceNow’s Erica Volini, featured in the upcoming AI Ecosystem Course underscores the significance of purpose-built tools like AI Lighthouse.
ServiceNow expands the functionality of its Now Assist platform with three new capabilities powered by generative AI.
ServiceNow’s CEO, Bill McDermott, hints at the platform’s future move into multi-company commerce and business networks, signaling a strategic expansion beyond traditional IT automation tools.
The upcoming Celonis customer conference, Celosphere, will feature process optimization, generative AI integration, partnerships, along with the Game Changer Awards.
ServiceNow integrates generative AI capabilities to help customers transform workflows, processes, and business models.