Because security can have a huge impact on the customer experience, security teams need to ensure there’s minimal friction across their processes and tools.
customer experience
With companies turning to cloud applications, leading software vendors have adopted industry verticalization to stay ahead of the curve.
To achieve its market cap goal of $3 trillion, Microsoft leans into industry clouds, artificial intelligence, and customer co-innovation.
Learn how Sky used a cloud-based data monitoring platform to improve scalability, data analytics processing, and the customer experience.
Learn how a global electric utility manufacturing company improved customer collaboration by implementing 3D visualization with Vertex.
Learn how a cybersecurity company reduced manual labor and tripled revenue, improving its bottom line, using accounts receivable software.
Learn how a big-rig and classic car parts manufacturing company improved its customer experience by creating a web store.
Microsoft corp. VP Alysa Taylor during a recent Deutsche Bank investors conference rejected the business model of “front” vs “back office.”
“We certainly play an advisory role but also… a challenging role.” – Seidor MENA managing director Ignacio Ruiz de Eguilaz
Sponsored by Knoa. Businesses are discovering that when users have great experiences, cloud migrations are more likely to be successful.
According to a Microsoft blog post describing its expanded relationship with $40-billion global corporation Mars Inc., the answer is yes.
Customers’ evaluations compiled by research firm Raven Intel show that the question of who’s #1 among SAP, Oracle & Workday remains open.
I talked with IBM Cloud Platform CTO and VP Jason McGee about the new Cloud Satellite offering, a major step forward for IBM.
Larry Ellison is reshaping the enterprise-software landscape, renaming Oracle customer-oriented apps from “CX” to “Advertising and CX.”
By spanning both IaaS and SaaS layers of the cloud, Larry Ellison feels Oracle will offer unique value to business customers.
New Oracle CX businesses promise to “…to empower whoever gets to the customer first and enable new customer-centric business models.”
Thomas Saueressig, SAP executive board member, shares the differences between SAP’s CX model and Salesforce’s traditional CRM.
SAP is showing significant growth in all segments and the CX business should quickly become one of its fastest-growing units.
IDC market study shows SAP has a significantly stronger presence in B2B Digital Commerce than competitors Salesforce, Oracle, and Adobe.
Microsoft and the Azure Cloud are playing fundamental roles in the worldwide AI- and data-driven transformation of the automotive industry.