In sync with OpenAI’s latest LLM release, Microsoft delivers GPT-5 for Copilot, Copilot Studio, and GitHub Copilot, while advancing GPT-5 usage for security use cases.
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Tenon and ServiceNow team up to bring agentic AI into enterprise marketing for smarter, unified engagement.
Bonnie Tinder shares insights from a recent Salesforce event, exploring how AI agents, unified data, and customer-focused innovation are reshaping the enterprise software landscape.
With Agentic AI powering 30–50% of Salesforce operations, Marc Benioff’s lack of specificity on human job evolution triggers skepticism.
The public sector now gains access to Salesforce’s AI innovations as Agentforce achieves FedRAMP High, ensuring secure and compliant technology adoption.
Microsoft and Gong are integrating AI-driven sales intelligence into Microsoft 365 and Dynamics, enabling sellers to automate workflows, access deep conversation insights, and drive faster, data-informed decisions using Copilot and custom agents.
DXC and ServiceNow collaborate to simplify life insurance systems, merging industry IP with AI-powered workflow automation.
SAP and Salesforce pivot from apps to AI-powered data clouds, redefining enterprise software’s future.
Marc Benioff is shifting Salesforce’s focus from cloud apps to AI-driven data solutions.
SAP COO Sebastian Steinhaeuser shares how internal AI use and strategic agility are driving innovation for SAP and its half-million customers.
Microsoft partners with AI software provider Gong to deliver the latter’s sales intelligence directly into customers’ software ecosystem for higher sales performance.
From AI in org charts to redeploying humans to developing products and services for top-line growth, top executives are evolving their businesses to capitalize on a range of AI-driven opportunities.
Adam Lieberman details AI focus at financial software provider Finastra: enterprise efficiency, devleoper productivity, and client commercialization. He also outlines the firm’s work with Microsoft.
AI usage data gathered by Stanford researchers shows extensive reach in the tech industry, media and telecom, and professional services. Strategy and finance use cases are driving strong revenue impact.
ServiceNow CMO Colin Fleming previews Knowledge 2025, sharing what attendees can expect from the event, including AI integration, CRM updates, and a focus on customer success and adoption.
Advanced Copilot functions include search and notebooks, while new agents deliver on the promise of an integrated human-AI workforce that’s quantified in new research.
In this episode of the AI Agent & Copilot podcast, recorded on location at the AI Agent & Copilot Summit,…
Deloitte and Salesforce expand their AI alliance with Agentforce to deliver personalized, industry-specific front-office solutions powered by generative AI.
Salesforce may lead in CRM, but Google Cloud is leading the charge into the future of AI-powered customer engagement.
David Schmidt and Ryan Meade provide insights on customizations when undergoing a transformation in your organization.









