Gill covers a brief evolution of the product that we now know as Microsoft Dynamics 365, shows what marketing automation is and then provides a whistle stop tour of the functionality of ClickDimensions. She concludes with a comparison of Dynamics 365 Marketing and ClickDimensions and their pricing models.
In this session, attendees will learn how to use Dynamics 365 CE as a tool to organize marketing campaigns and align marketing campaign ROI to sales success. Our discussion will begin with a live, “Art of the Possible” demo of a Marketing Command Center in Dynamics 365. We will then break down the demo step by step and discuss the strategy behind using Marketing Automation and an easy lead management process to make “SMarketing” magic happen between the Sales and Marketing teams.
The content of this session is geared toward an audience with intermediate-level knowledge of the subject area.
Many companies were caught off guard when the pandemic struck. They did not have online strategies to help them transition from offline to online sales and marketing. Using best practices and case studies developed during the pandemic, Marie Wiese of Marketing CoPilot will share an outline for a survival plan that can be applied to your marketing automation and CRM technology to produce lead management results in times of dramatic change.
The content of this session is geared toward an audience with intermediate-level knowledge of the subject area.
The Microsoft Teams marketing blitz matters, because Teams and Office 365 Commercial have become high-volume on-ramps for Azure and other cloud services.
Remarks from Microsoft’s EVP and CMO Chris Capossela in late 2018 shed light on Microsoft’s marketing strategy going into 2019.
Agentforce Contact Center represents Salesforce’s next evolution in customer service, merging voice, digital channels, and AI into one system. It empowers autonomous AI agents while ensuring human operators receive full interaction context for faster issue resolution.
Oracle and Microsoft’s once-unthinkable partnership has become a mainstream “multi-cloud miracle,” unlocking faster innovation, improved security, and simpler architectures while reshaping how competitors collaborate for customer success.
The Cloud Wars Growth Chart shows extraordinary expansion across leading vendors as AI services drive demand. Palantir’s 70% growth leads the pack, while Google Cloud and Oracle also post dramatic gains.
Anthropic Claude-powered feature headlines Copilot Wave 3 announcement. Other enhancements include app-native Copilots and the Microsoft 365 E7 ‘Frontier Suite.’
New products deliver visibility, governance, and data protection controls over agents built internally as well as those from Microsoft and third parties.
Mustafa Suleyman predicts AI will achieve human-level performance across most professional tasks within 18 months, signaling massive disruption — and opportunity — for white-collar workers.
In this AI Agent & Copilot Minute, Mason Siefert details the impact of Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO) on making AI assistants a trusted source.
State-backed adversaries are leveraging AI tools like Gemini for reconnaissance, coding, and vulnerability research, enhancing phishing campaigns and accelerating attack lifecycles across global targets.
Unilever and Google Cloud are building an AI-first marketing and fulfillment engine that signals a new era of agentic commerce.
Oracle’s new AI agents automate supply chain tasks including planning cycles, sourcing, inventory management, and logistics coordination, helping organizations improve resilience, efficiency, and operational visibility.
Marie Wiese notes her excitement around the 2026 AI Agent & Copilot Summit, which will highlight the real-world impacts, human, and change management side of AI.
elevaite365 Test Automation introduces adaptive, self-repairing test automation that evolves with Microsoft updates.
Microsoft’s NYC AI Tour keynote explored how businesses can move beyond efficiency to drive creativity and growth through agent-first workflows.
Insight Works’ Mark Hamblin shares how AI and agents are impacting the companies processes and products, and gives thoughts on the advancement of AI advancement in recent months and how this impacts adoption.
