Adam Piercy is a Senior Solutions Architect at Hitachi Solutions. He has led the development and implementation of Microsoft Dynamics…
Search Results: customer service (2982)
Today’s world is rapidly changing, so businesses are having to find new ways to adapt. There are trends that have shaped how digital transformation impacts businesses that CFOs should be aware of.
CFOs looking to transform their business should notice this small but significant semantic difference between digitization and digitalization
As AI evolves, low-code platforms are beginning to incorporate more of this logic to make applications more intelligent and proactive.
Business is getting a major overhaul in the wake of no-code & AI automation. See how these technologies will accelerate the future of finance.
Frette is a luxury linen manufacturer. The company eventually switched its ERP system from Microsoft Dynamics GP to Microsoft Dynamics 365. Frette also needed to transition to a new cloud-based EDI solution.
Business Need – Finding a Scalable B2B eCommerce Platform Bunzl is a multinational global sourcing and distribution company for a…
Cloud is revolutionizing the modern business landscape. Organizations that embrace the use of Software as a Service (SaaS) as a…
Dian Taylor is a Microsoft Business Applications MVP and Dynamics 365 (CRM) Presales Engineer (Director) at RSM. She is a…
Business Challenge – Reducing Paperwork for Accounting DePaul is a non-profit organization that works with the elderly and other patients…
In its Q4 earnings call, Microsoft disclosed fiscal-year cloud revenue numbers: almost $70 billion on broad-based growth across its empire.
Business Challenge – Finding Ways to Automate Workflow Based in the United States, American Fruits and Flavors (AFF) is a…
Established in 1976, the Barnabas Foundation aims to help individuals and families. Over $1 billion has been donated to ministries…
Satya Nadella’s zeal for Microsoft Dynamics 365 in last week’s Q4 earnings call was a shot across the bows of SAP, Oracle & Salesforce.
“There is an antiquated dimension to customer service, beyond that which is considered ideal. It is a dimension as vast…
Workflow automation software is helping knowledge workers automate tedious and repetitive tasks. These time-consuming actions include scheduling, email, payroll, team…
Business Challenge – Digital Transformation Founded in 1989, Sovereign is one of the most significant housing associations in the United…
Businesses across industries are doing their best to respond swiftly to the challenges the pandemic is inducing. On the healthcare…
Explore the benefits of embracing Machine Learning and Artificial Intelligence to gain a competitive edge over other businesses.
https://www.youtube.com/watch?v=DfT_tk83bks In every Dynamics implementation, the biggest challenge lies in involving stakeholders and explaining how their work will be impacted.…