C3 AI extends partnership with AWS to make its range of AI applications available in the AWS Marketplace and support digital transformation use cases.
Search Results: customer service (3082)
Remaining performance obligation represents contracted business that isn’t yet recognized as revenue. It has become a powerful indicator of future growth for the Cloud Wars Top 10.
CPOs can use tools like outcome-based agreements and agile contracts, among others, to help professional services companies make wise tech investments.
Janet Schijns defines how AI apps, supported by partners, can automate everything from repetitive tasks to supply chains for better operational efficiency.
Versapay’s CEO and national partner manager to discuss the financial technology company’s latest milestone: Signing its millionth customer.
IT professional services firms are skyrocketing in growth. They’ll need to add new service lines to meet customer and market demand. Analyst Janet Schijns outlines the steps to do so effectively.
CIOs need to engage with professional services organizations for fast progress in big projects, says Kenny Mullican. Co-creation is key to success.
Bob Evans discusses Google Cloud’s significant changes to its pricing and cloud service configurations.
Bob Evans reviews recent developments coming from Google Cloud that better meet customer needs amid economic uncertainty.
Kieron Allen reports an inspirational story that demonstrates how the Couchbase Capella’s cloud database provide support for extremely diverse applications.
Professional services organizations need CFO leadership to maximize financial performance and growth, Tony Uphoff explains.
ServiceNow plans to integrate technology from Snyk, a Cybersecurity Top 10 company, into ServiceNow’s vulnerability response platform.
Sustainability report from Celonis details the company’s emissions “hotspots,” actions it’s taking, and where big customers are focusing their efforts.
Bob Evans recaps his CEO Outlook interview with SAP’s chief executive, who led a corporate transformation that should be a primary business-school case study for the next decade.
Bob Evans recaps his CEO Outlook conversation with ServiceNow’s chief executive Bill McDermott.
Kieron Allen explains why UiPath’s latest software testing tools enable customers to consolidate and streamline testing work.
In this Cloud Wars Minute, Bob Evans discusses his CEO Outlook interview with ServiceNow chief executive Bill McDermott.
“As a leader of a marketplace, which Microsoft is, you have a responsibility not to stall or confuse the marketplace, in communication, or lack thereof,” says Tony Uphoff.
“It’s a platform game now, where only the strong survive and the best platforms win,” says ServiceNow’s Bill McDermott in this CEO Outlook moment.
Improper data management and access practices are “the business world’s second-hand cigarette smoke,” writes Scott Vaughan, who offers tips to avoid this scenario.