Salesforce may lead in CRM, but Google Cloud is leading the charge into the future of AI-powered customer engagement.
Search Results: customer experience (2005)
Microsoft’s Copilot Control Systems provides security, management, and measurement reporting to help customers ensure the maximum value from their investment in Copilots and agents.
Heidi Bamburg discusses the launch of the Sikich AI Factory, which provides customers with an environment to be hands-on with AI applications.
Corporate Vice President Bryan Goode discusses AI adoption trends, the rise of Copilots and agents, and strategic deployment for business leaders navigating digital transformation.
Microsoft execs detail agentic AI opportunities and progression, as well as how their platforms make it all possible. BDO exec details organizational considerations for AI success.
AI agents are redefining how businesses operate, making processes more efficient and driving real transformation. A
Bestselling author and business podcaster frames the career changes taking places in careers such as programming and starting companies, lays out how employees can thrive as “creator capitalists.”
Avanade exec explains how expanding partnership with public university aims to prepare students for STEM careers with real-world opportunities while laying the groundwork for responsbible/ethical AI.
New functionality for agents embedded in workflows leverages Agentforce API, which enables triggered actions to be integrated into backend processes as well as third-party apps and systems.
From faster deliveries to greater ROI, SAP Business Network is redefining success in today’s challenging business environment.
As federal agencies embrace cloud technology, Workday aims to lead the charge with its financial and HCM applications, tapping into a vast opportunity for modernization.
AI Agent & Copilot Summit speaker Maddy Dahl of RSM details her plans to walk users through the ways they can capitalize on AI when using Microsoft Teams for better user experience.
SAP Business Network enhances supply chain collaboration by integrating ERP systems with external trading partners, improving visibility, operational efficiency, and resilience, while leveraging AI and data-driven insights to drive smarter decisions.
SAP Business Network integrates directly with companies’ ERP systems to optimize visibility and supply chain resiliency in businesses that have been subject to many disruptions in recent years.
AI Agent & Copilot Summit speaker Gina Montgomery previews her session that will cover strategies and tactics for effective AI training, rollout, and end-user adoption.
Tech companies are embracing “promiscuous partnerships” as AI-driven customer demands reshape traditional alliances, with Snowflake now eyeing a deeper collaboration with SAP after its recent Databricks deal.
AI Agent & Copilot Summit speaker Corey Bakhtiary of Argano discusses the application of AI and agents for supply chain and demand planning use cases.
AI Agent & Copilot Summit speaker Senthamil Selvan explains his two upcoming sessions at AI Agent & Copilot Summit on unlocking business transformation and leveraging Azure AI.
AI Agent & Copilot Summit speakers Nathan Bensch and Corey Hlavacek explain the cybersecurity opportunities made possible with AI, and the need for policies and governance in AI implementations.
ServiceNow is transforming enterprise operations by leveraging its integrated platform and AI-driven solutions to enhance workflow efficiency and deliver customer-centric innovations.