Copilots fuel collaborative document revisions while relieving email and meeting burdens; IBM drives co-innovation with Microsoft; and Accenture reports billions in GenAI bookings.
Search Results: customer experience (1887)
ServiceNow’s suite of AI-driven workflows could lead to powerful partnerships — or intense competition — with SAP and Oracle.
The AI Copilot Digital Summit featured an Innovation Spotlight segment led by Chris Cognetta who described how sales teams benefit from Copilot technology.
Microsoft exec details transition timeline, cloud transition incentives, and support options as customers migrate from Dynamics GP to Dynamics 365.
Copilots enable an interative model where humans and AI co-create; IBM ramps up focus on Microsoft Copilots; AI security — without agents.
As part of the AI Copilot Digital Summit, Zones explained how it has benefited from using Microsoft Copilot for sales use cases and provided an ROI analysis from its experience with the technology.
NetSuite is leveraging rapid advancements in AI technology to enhance business productivity and drive adoption across various industries.
Generative AI transforms productivity and creativity in knowledge work. Here are actionable insights and strategies for implementation.
Agent Wars is the emerging competition among top cloud companies to lead the new AI agent market, with customers expected to be the biggest winners.
Salesforce CEO Marc Benioff sketches a bold AI vision: 1 billion agents by the end of 2025, and the company leans into partners to propagate the technology.
Recapping last week’s Oracle CloudWorld, AI agents for Fusion apps and an AWS multi-cloud partrnership were among the top developments.
Workday Rising showcases technology innovation in AI agents and customer use cases. Salesforce’s Marc Benioff was featured in CEO Carl Eschenbach’s keynote.
Workday’s unveiling of its broad end-to-end AI program, Illuminate AI, emphasizes transforming work and deepening industry-specific offerings.
Responding to user and community concerns about security and data privacy, Microsoft adapts plans for Recall AI feature that captures users’ activity on their PCs.
GenAI is revolutionizing healthcare, education, and urban planning with innovative and unexpected applications beyond traditional uses.
Google Cloud’s BigQuery is poised to lead in enabling businesses to leverage real-time data analytics for faster, more informed decision-making in today’s rapidly evolving landscape.
AI Ecosystem Report Ep 52: Activision and Keywords Studios experiment with GenAI in the gaming industry; Pearl raises funds for dental AI; OpenAI dives further into AI-powered search.
As SAP experiences its best market performance yet, the unexpected exit of key leaders prompts speculation about the company’s next move.
Cloud-native software introduces a new range of considerations — from licensing to software developer’s financials to data ownership — for procurement chiefs to consider.
Salesforce and Workday join forces to harness AI capabilities, seeking to deliver integrated data experiences that rival those of SAP and Oracle.