Microsoft delivers tools to help customers manage and measure their agents and Copilots while tightening integration with customers’ core third-party systems including SAP, ServiceNow, and Workday.
Search Results: customer experience (1887)
Over the past seven weeks, the Cloud Wars Cloud & AI Confidence Index has climbed by $480 billion to $9.22 trillion, reflecting strong investor optimism in cloud and AI technologies.
Salesforce research finds consumer trust in brands is eroding but AI agents hold the potential to raise trust — provided they operate transparently and enhance service.
Community Health Network Transformation leader explains how copilots are improving medical summaries, reducing provider burnout, and improving the patient experience.
Microsoft’s Ray Smith — keynote speaker at AI Copilot Summit in March — shares early career experiences, as well as insights on the future of technology and putting AI agents into action.
Bill Gosling Outsourcing leverages Workday’s AI and analytics to scale operations and drive growth across global markets.
Leading up to Microsoft Ignite, the company made an announcement pertaining to its new autonomous agent capabilities for Microsoft Copilot Studio.
UiPath kicks off its FORWARD conference with a major push around agentic automation, detailing enterprise agents, orchestration functions, and agent building technology.
Integration work enables output from Zoom AI Companion — meeting notes, summarizations, meeting feedback — to become action items in ServiceNow workflows.
IBM has launched its second quantum data center in Germany, marking a significant step in the advancement of quantum computing technology.
Meet the cloud leaders pushing the boundaries of innovation, leading the way toward Cloud Wars CEO of the Year recognition.
SummitNA opening keynote highlights partnerships, Dynamics ecosystem diversity, Dynamics 365 F&O innovation, and Copilot use cases.
Hundreds of education sessions geared to the Microsoft business apps user community kick off at Community Summit NA in San Antonio.
Marketing leader explains how Finastra’s CEO has pushed for use of AI; the company has trained 8,000 employees through an intense onboarding process.
AI innovation and cybersecurity are at the heart of Vodafone’s 10-year, billion-dollar collaboration with Google Cloud, targeting both consumers and businesses.
Enterprise architect explains how document co-creation in Copilot saves hours and details potential new Copilot use cases addressing core business functions.
After brokering multi-cloud infrastructure deals, Ellison now sets his sights on uniting competing SaaS giants to ease app integration, aiming to revolutionize enterprise tech.
Dewain Robinson defined Copilot Studio and ways that users can apply the technology to achieve the best end-to-end results during the AI Copilot Digital Summit.
During the AI Copilot Digital Summit, Adwait Joshi descibed the benefits of Microsoft Copilot for Security. Following this segment, CISO Chris Hughes shares his analyst perspective on the future of cybersecurity.
Google Workspace leverages GenAI and enhanced security features to improve user experience and drive digital transformation across various industries.