SAP Signavio General Manager Rouven Morato explains how the company’s process mining capabilities empower customers with fast time to insight and adaptability. His insights are part of the Process Mining Battleground.
Search Results: customer experience (2059)
SAP Signavio’s end-to-end transformation suite, bolstered by data and process insights, optimizes processes from application migrations to customer service, GM Rouven Morato says.
Bob Evans shares his thoughts on Salesforce’s 9% price increase across many of its product lines, and suggests competitors Oracle and SAP will respond aggressively.
AI Index Report episode 2: the largest banks are adopting AI; Resistant AI raises $11 million for its security platform; and eBay launches generative AI tools for sellers.
J.P. Morgan’s Payments Partner Network and Six Flags’ new payment technology implementations demonstrate the power of ecosystem partnerships for innovation and value creation.
Digital transformation and as-a-service technologies have altered business technology buying, leading to the collapse of the traditional funnel and the rise of trust as a core purchase criteria.
Now is the time to sit down with your marketing and sales leaders to understand the potential and pitfalls of generative AI for your organization. Here are five emerging generative AI use cases to consider.
Google Cloud proves to be a leader in the generative AI revolution, expanding on partnerships with SAP, Salesforce, Accenture, and other global system integrators.
Companies must consider various applications of generative AI to extend their value propositions for customers.
Process mining technology uses existing data to visualize, understand, and optimize processes. Tony Uphoff offers six benefits CEOs can gain from process mining.
Janet Schijns offers strategic advice for enterprises that need to resolve this apparent dichotomy in their digital transformation initiatives.
At the intersection of business-to-business commerce, there are multiple touchpoints before products make their way to a final destination.
With its acquisition of data and policy governance leader Okera, Databricks validates its focus on leveraging AI tech for data management and governance.
Google Cloud contributes to the generative AI revolution with its impressive portfolio of new GenAI technologies being utilized by Uber, Wendy’s, and Deutsche Bank.
AI’s rise means many companies are needing to upgrade their automated processes, but they must ensure they have a plan in place.
Bob Evans proposes his “Sapphire Wishlist,” which includes five critical ideas that he hopes are addressed at SAP’s upcoming event.
Acceleration Economy along with Google and Microsoft introduce the Generative AI Digital Summit, featuring insights from industry leaders and practitioner analysts.
Leaders who can harness and act on intelligence will win bigger, and faster, in today’s world of data ubiquity, writes Scott Vaughan.
On the company’s most recent earnings call, ServiceNow CEO Bill McDermott explained why leaders must hang together to drive digital transformation, and discussed generative AI.
In a recent shareholder letter, Amazon CEO Andy Jassy has deemed the company as the leader of machine learning (ML), having more ML customers than any of its competitors.