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Search Results: customer experience (2135)
IBM’s Raj Datta shares insights on the company’s latest innovations and partnerships leading up to the IBM Think event.
AI products, new and expanded partnerships, and tangible customer results were among the biggest highlights our analyst team captured at ServiceNow Knowledge24.
Iconic soft-drink brand recognizes the need to engage with consumers in ways that tap the latest technology to maintain their loyalty.
The first day of Knowledge24, ServiceNow’s annual conference, was filled with conversations around partnerships and the GenAI era.
At its recent applications summit, Oracle gave visibility into how GenAI can enhance its applications suite while emphasizing the continuing need for human oversight across use cases.
New AI-driven functionality automates monotonous tasks to accelerate the sales process and equip marketers, sellers, and service agents to better target buyers.
Orange and Google Cloud accomplished a remarkable milestone by transitioning an AI project from pilot to production in just four weeks, setting new standards for project timelines.
IBM, Masters Tournament co-create on the strength of AI, watsonx to enhance fan experience and insights during premier golf showcase.
Discover how the Acceleration Economy AI Ecosystem Top 12 companies are leading the charge in AI innovation.
SAP Signavio execs detail “transformation suite” functionality that differentiates the company’s approach, as well as big customer wins as part of the Acceleration Economy process mining course.
GenAI emerges as a pivotal tool for business leaders, focusing on data access, productivity, and personalized experiences.
New products launched at UiPath’s AI Summit include specialized LLMs, tools to make business data ready for LLMs, and an ‘Autopilot’ for developers.
Oracle delivers new GenAI capabilities for finance, supply chain, HR, and more to help organizations be more productive with Fusion Cloud Apps.
NVIDIA partnership yields telco-optimized GenAI functionality, while technology acqusition delivers network management and automation for that sector.
Customers can converse with Amazon’s retail AI assistant Rufus and ask questions in context, such as whether a product is suitable for a particular purpose.
In order to prepare companies for the future of technology-driven business, it’s incumbent upon CIOs to identify and actively address the most critical tech skills gaps.
Google Cloud CEO Thomas Kurian discusses the company’s growth, attributing it to customer trust and a focus on delivering innovation.
AI Index Ep 23: Amazon Updates Alexa and Echo with GenAI; Robin AI secures funds for its legal copilot; and Volkswagen embeds ChatGPT-based voice assistant.
A look at five automation products that can transform businesses, including offerings from Microsoft, UiPath, Automation Anywhere, and more.