Marc Benioff is shifting Salesforce’s focus from cloud apps to AI-driven data solutions.
Search Results: customer experience (2021)
SAP leaders argue that agentic AI will enhance — rather than replace — enterprise applications by integrating seamlessly with data and AI capabilities.
Through ServiceNow and strategic acquisitions, Cprime enables companies to modernize their operating models and embrace AI-native business practices.
ServiceNow’s AI Maturity Index provides a five-stage framework based on insights from 4,500 companies to help enterprises benchmark, govern, and accelerate their AI strategies.
Microsoft outlines its vision for building AI-first companies by integrating agentic AI, Copilot, and human collaboration across its business applications suite.
Adam Lieberman details AI focus at financial software provider Finastra: enterprise efficiency, devleoper productivity, and client commercialization. He also outlines the firm’s work with Microsoft.
As AI strains global infrastructure, Oracle answers with a nimble, sovereign-ready, multi-cloud approach.
ServiceNow is enabling its partners and ISVs to harness the transformative power of agentic AI through platform extensibility, strategic investments, and industry-specific use cases.
AI Agent & Copilot Summit speaker Tony Uphoff will share insights on implementing AI in modern marketing and best practices for integrating AI technologies into business strategies during the Industry AI panel he’s leading.
Workflow automation and AI processor leaders combine forces to deliver agents that streamline and automate core telco functions including customer service, network operations.
Salesforce and ServiceNow intensify competition by expanding into each other’s core markets, focusing on AI agents and integration.
ServiceNow continues aggressive push, working with partners to develop specializations that will help customers drive results leveraging the latest AI technology.
SAP Business Network connects millions of buyers and suppliers, offering scalable opportunities for growth, improved efficiency, and streamlined operations, with new tools for small suppliers launching in 2025.
Tony Harris, senior vice president of marketing and solutions for SAP Business Network, discusses the network’s unique position as the world’s largest B2B trading partner platform, managing over $6 trillion in annual spend.
Thomas Kurian, CEO of Google Cloud, discusses customer priorities, the integration of AI with cloud technologies, and how AI is transforming business strategies amid uncertainty.
From hybrid cloud to large language models, IBM’s CEO charts a path of optimism, growth, and client-centric transformation in a dynamic global landscape.
Oracle is driving the AI and cloud revolution, empowering businesses to modernize workflows, harness data, and exceed customer expectations.
Catz talks about Oracle’s growth strategy, focus on multi-cloud partnerships, AI healthcare applications, and the pursuit of its $100-billion revenue goal.
New CX Trends data from Zendesk highlights the impressive benefits early adopters of AI technology are realizing while raising the key factors they must continue to address to sustain strong outcomes.
With a spike in demand for AI agent technology, Google Cloud has announced two new offerings: the Google Cloud AI Agent Ecosystem Program and AI Agent Space.