Search Results: customer experience (2034)

Bob Evans, creator of Cloud Wars and leading influencer in the business technology category, will define how the digitization of business is impacting every organization, big and small, around the world.  Delivering a customer-centric point of view through his analysis of the digital economy, Evan’s perspective will leave you inspired and curious to learn more as he explains where the world is going and the role you can play.  Evans will also explain why Microsoft is at the top of his Cloud Wars ranking and what that means to all of us in the community.

Adobe and Microsoft recently announced the creation of C3 AI CRM software with the help of Microsoft Dynamics 365. This innovative AI-first CRM software is built for all types of industries while making it easy to integrate with Adobe Experience Cloud. All of this improves customer-facing business operations with predictive insights.

Providing an exceptional self service web portal experience to your customers requires attention to detail, listening to your customers’ needs and being able to adapt to changing business processes. Nobody can serve the bests interests of your customer better than you. With that in mind, you need a web portal solution that you can manage on your own. What makes a web portal solution manageable? We share 7 key aspects of a web portal that can be managed without the need for developers or programmers.

Dynamics CRM customers can have portals too! You may think that integrating a web portal with your Dynamics CRM solution is not possible – think again! The Portal Connector integrates with Dynamics CRM so you CAN provide your customers with an exceptional web portal experience! With more great news, this portal solution will transition with you if you move to Dynamics 365.

Attendees will learn: 
• A method for working together as a team to continuously discover metrics that will change behavior, improve the customer experience, and lift the bottom line 
• Where adoption metrics overlap with performance metrics – and how to use both to drive change 
• The difference between descriptive, predictive, and prescriptive analytics – and when to use each 
• Simple analytics techniques to segment your customers for differentiated treatment ​

Microsoft Dynamics GP e-commerce can put your company at the top of its game – if you use it correctly. With Sana, you can execute an e-commerce experience designed to make the best use of your ERP (for your business’ as well as for your customers’ gain) with real-time ERP data integration.

Today’s retailers need to be sharp: customers expect a seamless, personalized, unified shopping experience—from anywhere at any time. Channels and geographies are a moving target, changing and expanding every day. Competition is forcing you to look at every single aspect of your business to find ways to reduce costs while differentiating your brand and delivering an unforgettable customer experience. ArcherPoint offers end-to-end solutions that enables retailers to thrive.

​Whether you’re an experienced marketer or just starting out in your career, you’ve heard about the importance of running successful campaigns, but what does that really mean? Sending an email? Running a webinar? Attending a tradeshow? Planning and executing all of these individual tactics can be good, but it’s not nearly as effective as a foundation of activities all working towards a common goal in one holistic marketing campaign. Join Haley Martin, Director of Marketing for AvidXchange, on Wednesday, January 9th at 2:00pm ET as she discusses the ins and outs of building a remarkable campaign. 
 
In this interactive 60 minute webinar, Haley will cover the following topics:
 
• Today’s definition of a marketing campaign
• Examples of some of the best B2B campaigns
• A step-by-step guide to create a campaign
• How to measure campaign performance
  
Bio
Haley Martin is a highly ambitious and performance-driven B2B marketing professional with an unapparelled work ethic. She takes pride in providing the best demand generation campaigns possible, while managing a team of A+ players. As the Director of Marketing for AvidXchange, her goals include generating demand for all areas of the business including new business, partner sales, and existing customers. 
 
She attended the University of South Florida where she graduated magna cum laude with a B.S. in Business Marketing and went on to receive her MBA from Gardner-Webb University with an emphasis in Marketing. #ChannelMarketingAllianceWebinar#Marketing
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