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Search Results: customer experience (2073)
Satya Nadella will almost certainly do an outstanding job as chairman Microsoft, it may still be overshadowed by his amazing record as CEO.
Thomasnet.com® CEO, Tony Uphoff, and CTO, Hans Wald, join the “Cloud Migration, Inside the Pivot” podcast to discuss a digital transformation that has been 120 years in the making.
Managing customer relations can be time-consuming process, but CRM tools continue to grow in popularity with the help of cloud solutions.
In a lively chat, Lohit Sarma of ADP Lifion talks low-code expertise, Next-Gen HCM, vital insights, workplace dynamics and decision-making.
Whether it’s in banking, lending, investment, or insurance, customers expect their financial services experiences to be fast, easy, and secure. All institutions must meet strict regulations and data controls, which have become tighter since GDPR, so moving to the cloud to meet customers’ expectations during their financial journey makes sense now more than ever before. The Five9 Intelligent Cloud Contact Center empowers your business to rapidly and cost-effectively deliver the communication experiences.
Working-from-home has become the new normal, but there’s a growing communication and connection gap. How can organizations fix their remote culture issues?
John Siefert, Bridget Courneya, and Aaron Back recap their week and the latest from the business and tech market on “The Wrap”.
A newly assertive and re-energized IBM is moving in to extend and enrich its 50-year strategic relationship with SAP.
CEO Marc Benioff used his recent first quarter earnings call to explain how Salesforce’s transformation has it on a path to $50B in revenue.
In a major and meaningful reorganization, Microsoft has moved its data, AI & mixed-reality biz into the Industries & Business Apps unit.
Sponsored by Oracle. A souped-up in-memory query accelerator called HeatWave gives MySQL huge advantages over Amazon’s Redshift & Aurora DBs.
Healthcare-tech giant Cerner saw its stock jump yesterday amid speculation that Microsoft, Oracle and Google could be pursuing it.
Learn your organization’s current level of marketing maturity and develop a plan to effectively automate aspects of the customer experience!
Check out our blog to discuss how to optimize your supply chain with D365.
A real world view into institutions that have applied automation to redefine how they deliver employee & customer experiences
State of RPA Research Highlights in 5 Minutes! Bridget Courneya & Aaron Back welcome attendees and sprint through some findings…
Taking your business to the next step of digital transformation is possible! With RPA and BPM as your foundation, you can achieve “hyper-automation” and scale
Ross Elliott, Chief Strategy Office at TrueCommerce, shares how diversification in their business model and solutions helped their customers achieve growth
The demand for AI and robotic process automation (RPA) software continues to rise. Process mining allows businesses to streamline day-to-day operations better