In an exclusive interview, ServiceNow CEO Bill McDermott explains his company’s big platform advantages, compelling GenAI use cases, and how his team engages with the C-suite.
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Discover the dos and don’ts of applying generative AI to content marketing to capitalize on the power while avoiding potential pitfalls.
Cloud Wars Top 10 companies are investing outside technology centers, increasing those locations’ profile in tech and helping them build a more tech-savvy workforce.
AI Index Report Ep 26: ASU embraces OpenAI’s ChatGPT Enterprise; Blueshift gains $40 million in growth investment; and Vicarius builds cybersecurity copilot.
Google Cloud CEO Thomas Kurian discusses the company’s growth, attributing it to customer trust and a focus on delivering innovation.
Thomas Kurian discusses how Google Cloud supports its customers, the application of AI, and its Gemini offering in this exclusive CEO Outlook 2024 discussion.
Five process mining products to watch — from Abbyy, IBM, Mehrwerk, Microsoft, and ServiceNow — underscore the category’s increasing reach into automation, task mining, unstructured data, and more.
This special report on insurance industry innovation and sales performance management discusses key industry issues, including demographic shifts and high turnover rates for agents.
This whitepaper focuses on the digital-first experiences for banks to reimagine their place in their customers’ lives –and to remain relevant and competitive in the coming years.
Discover our 5 data products to watch — from Couchbase, Gathr, Microsoft, Snowflake, and Teradata — and how they can support your company’s AI strategy in 2024.
In 2024, the challenges of AI adoption, cloud migration, and cultural shifts take center stage for CIOs striving to align IT with business.
Learn about our top five revenue technology products to watch this year, including offerings from Salesforce, 6Sense, Qualified, Champify, and Syncari.
Frank Slootman, CEO of Snowflake, exudes remarkable optimism about AI’s potential, stressing the crucial role of a robust data strategy and underlining the necessity of a business-driven approach to AI initiatives.
A discussion with Snowflake CEO Frank Slootman on data strategies and the transformative impact of AI for CEOs, business applications, and industries.
Insights from Snowflake CEO Frank Slootman on the significant role of AI and data strategies in driving business innovation.
Workday’s co-CEO, Carl Eschenbach, reflects on the company’s progress, emphasizing initiatives including international expansion and strengthening the ecosystem.
A look at five automation products that can transform businesses, including offerings from Microsoft, UiPath, Automation Anywhere, and more.
From generative AI to big data/analytics platforms to on-premise clouds, the Cloud Wars Top 10 have served up an innovative set of products to watch in 2024.
Our top products to watch this year range from applications with comprehensive supply chain functionality to transportation-focused specialty apps.
Practitioner analysts — CIO, CFO, CISO, and procurement chief — weigh in on how customers and partners can co-create for AI results as part of the Acceleration Economy AI Ecosystem Course.



















