The AI Copilot Digital Summit featured an Innovation Spotlight segment led by Chris Cognetta who described how sales teams benefit from Copilot technology.
Search Results: customer experience (2043)
Microsoft exec details transition timeline, cloud transition incentives, and support options as customers migrate from Dynamics GP to Dynamics 365.
Copilots enable an interative model where humans and AI co-create; IBM ramps up focus on Microsoft Copilots; AI security — without agents.
As part of the AI Copilot Digital Summit, Zones explained how it has benefited from using Microsoft Copilot for sales use cases and provided an ROI analysis from its experience with the technology.
NetSuite is leveraging rapid advancements in AI technology to enhance business productivity and drive adoption across various industries.
Generative AI transforms productivity and creativity in knowledge work. Here are actionable insights and strategies for implementation.
Top cloud vendors are deploying advanced AI agents to automate business processes and enhance human potential by handling low-value tasks, with Salesforce and Oracle leading the “Agent Wars” through 2025.
Agent Wars is the emerging competition among top cloud companies to lead the new AI agent market, with customers expected to be the biggest winners.
Salesforce CEO Marc Benioff sketches a bold AI vision: 1 billion agents by the end of 2025, and the company leans into partners to propagate the technology.
Oracle’s Mike Sicilia discusses the increasing role of industry-specific cloud applications and AI in transforming customer experiences and operational efficiencies across sectors like healthcare and utilities.
Recapping last week’s Oracle CloudWorld, AI agents for Fusion apps and an AWS multi-cloud partrnership were among the top developments.
Currys is modernizing its operations with Microsoft and Accenture’s AI technologies to enhance productivity, customer service, and future AI applications, aiming to lead in AI-enabled retail products.
Workday Rising showcases technology innovation in AI agents and customer use cases. Salesforce’s Marc Benioff was featured in CEO Carl Eschenbach’s keynote.
Workday’s unveiling of its broad end-to-end AI program, Illuminate AI, emphasizes transforming work and deepening industry-specific offerings.
Data portability enables businesses to gain faster insights, operate more efficiently, and personalize customer experiences.
Oracle executive Steve Miranda discusses how the company is integrating AI into its cloud applications, focusing on security, innovation, and customer value without additional costs.
Google Cloud’s AI strategy focuses on leveraging advanced technologies and a robust partner ecosystem to drive business transformation and innovation.
Responding to user and community concerns about security and data privacy, Microsoft adapts plans for Recall AI feature that captures users’ activity on their PCs.
GenAI is revolutionizing healthcare, education, and urban planning with innovative and unexpected applications beyond traditional uses.
Google Cloud Research highlights the revenue impact of GenAI initiatives and shows how companies can avoid ‘pilot purgatory.’