The Cloud Wars CEO priorities offer an intriguing picture of where those companies’ customers—the world’s leading businesses—are headed.
Search Results: customer experience (2031)
SAP today predicted that its SAP cloud revenue will triple by 2023, thanks to its Qualtrics acquisition and the emerging “experience economy.”
As Amazon battles with retailers in the grocery-store and drug-store sectors, Microsoft locks down contracts with a number of the world’s top retail chains.
Salesforce.com execs raved about how C-suites now regard data and application integration as indispensable elements of digital transformation.
I wonder if Amazon cloud chief Andy Jassy knows—& takes any comfort from—the history of Bum Phillips? It’s Amazon’s last chance to catch #1 Microsoft in Q1?
SAP is taking direct aim at Salesforce.com, CEO McDermott promises to deliver “next-generation business modeling for the perfect customer experience.”
Oracle’s Kris Rice discusses how the company is accelerating AI innovation through the new MCP server, integrating LLMs with enterprise data, and enhancing developer experience across multi-cloud environments.
Latest wave of AI-powered security features bring Copilot functionality directly into Intune and Entra, while new tools and agents optimize access and capacity controls.
SAP and JA Worldwide are launching a global initiative to prepare youth for the evolving AI-driven workplace with mentoring and immersive learning.
Microsoft’s 15,000 layoffs are a strategic move to retool for an AI-driven future, not just cost-cutting.
With the latest wave of Copilot features, Microsoft enhances AI functionality for Outlook, mobile users, and Mac installed base.
Veteran tech giants prove resilience and innovation still win, matching the market power of cloud-native disruptors.
Major health system shows the importance of planning for governance in the earliest days of deploying AI tech, as well as building a stable of tech vendors and platforms to enable innovation.
Leading cloud and AI providers are partnering with enterprise customers to develop a comprehensive framework designed to secure AI systems and agents, advancing the industry’s ongoing push for stronger safeguards.
Google Cloud introduced AI-driven tools like the SOW Analyzer and Bot-Assisted Live Chat to help partners streamline processes, improve support, and enhance customer service delivery.
Ajay Patel of IBM outlines how enterprises are shifting from AI experimentation to real-world application, especially in sales, R&D, and operations.
With CEOs leading the charge, AI is redefining how businesses function across all sectors, and Oracle’s market surge is just the beginning of a seismic economic shift.
IBM unveils watsonx.data integration and intelligence software to streamline and operationalize unstructured enterprise data for AI-driven innovation.
Sample app highlights how MCP can equip users with the industry-specific data they require from a diverse set of external tools and systems, working alongside a powerful AI orchestration engine.
EY’s leaders discuss how their partnership with ServiceNow is transforming compliance and AI deployment across industries like finance and manufacturing.